Intern - Consumer Banking SG

Responsibilities:

 

Broad-Based Exposure

 

• Support product management, marketing initiatives, new product launches, digital platform enhancements and strategic projects such as organization of seminars.
• Attend internal meetings with insurance partners and key stakeholders to gain practical insights into industry practices, partnership management, and market strategies.
• Assist in project execution and operational initiatives aimed at enhancing customer experience and business efficiency.

 

Campaign and Sales Support

• Help coordinate marketing promotions and sales campaigns across different customer segments.
• Track campaign performance metrics and assist with reporting and reconciliation activities.
• Prepare and organize training materials, internal communications and updates.

 

Operational and Process Management

 

• Support the preparation and maintenance of documentation for operational workflows across various business processes.
• Assist with servicing agent code management, customer referral tracking, and policy servicing activities.

 

Data and Analytical Work

 

• Perform data collation, analysis, and reporting using Microsoft Excel.
• Interpret business data sets to generate insights and support decision-making for projects and campaigns.

 

Requirements:

• Currently pursuing undergraduate studies in any discipline (Business, Finance, or related fields preferred but not mandatory).
• Proficient in Microsoft Excel, with the ability to analyze and manipulate datasets logically and effectively.
• Strong attention to detail, with the ability to execute tasks independently and meticulously.
• Demonstrate initiative, creativity, and problem-solving abilities when given ownership of tasks.
• Adaptable, with the ability to thrive in a dynamic, fast-paced environment.
• Strong sense of curiosity, eagerness to learn, and willingness to take ownership of assigned responsibilities.
• Positive attitude, strong sense of responsibility, and excellent interpersonal skills.

 

Learning Outcomes:

• Gain practical exposure to Bancassurance operations, product management, and strategic initiatives within a leading financial institution.
• Develop a strong understanding of the interplay between banking, insurance products, customer engagement, and regulatory compliance.
• Be briefed and trained on essential banking protocols, including banking secrecy, PDPA, and confidentiality standards, which are foundational knowledge for any aspiring banker.
• Build professional skills in project management, campaign coordination, and data analysis.
• Develop an understanding of how different functions within Wealth Management and Consumer Banking work together to deliver integrated solutions.