Casual Premium Host

About LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

About The Role

Responsible for delivering great guest experience through positive and engaging interactions with our guests, our Premium and Special Events host is a representative of the company, demonstrating brilliant behaviours and great values, treating each interaction with care and consistency. They are an advocate for who we are and seeks to showcase what we do best during high profile conferences, events and shows.

Trust-worthy, reliable & well–presented; the Premium Hosts take initiative to resolve issues, queries, and complaints on show nights and event days, delivering great guest experience to a high standard in our premium spaces.

An adept host collaborates with General Admission hosts, Food and Beverage teams, and Event Managers to deliver consistent service and work together, driving a better team dynamic.

They are keen communicators providing regular updates to supervisor on duty and completes end of show reporting, flagging any issues through the appropriate channels for continuous improvement.

Contingent on their placement; they are responsible for receiving guests, handling general customer service and information enquiries, resolving ticketing enquiries and handling accessibility queries, including receiving and managing feedback.

To be successful as a front of house team member, you should be outgoing, personable, and adept at stress management. Remarkable Arena Hosts will aim to provide best-in-class memorable guest experiences because of all their interactions

What We Offer:

• Supporting the venue when hosting huge events for world famous Musicians, Comedians, Sporting Events and much more!
• Great rate of pay (above minimum wage)
• Flexible working arrangements- you can choose your own shift pattern to work around your other commitments improving your work life balance.
• Paid every 2 weeks for the shifts you have worked.
• Our casual employees make up the largest part of our workforce from people across the city, it’s a great place to make friends and socialise in a different environment.

You Will Be Responsible For:

You Will Have:

Recruitment Process Outlined:

• 1st Stage- You will be contacted by a member of ASM Global to discuss the vacancy.
• 2nd Stage- You will be invited into our venue for one of our Recruitment days, so we get to know you a bit better beyond your CV.

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.