Sales Merchandiser: Pottery Barn

Williams-Sonoma & The Opportunity:

 

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store in Perth is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us:

 

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products

• Paid parental leave to support you through life’s most important milestones

• Access to a confidential Employee Assistance Program for personal and professional support

• Career growth opportunities with real investment in your development

• A supportive, collaborative team culture where your success is celebrated

• The chance to be part of a fast-growing global business with an entrepreneurial spirit

 

What You Will Be Doing:

• Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.

• Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.

• Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.

• Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.

• Create a positive and inclusive environment within a dynamic and supportive team.

 

How You’ll be Successful:

• 1–2 years’ retail or visual merchandising experience (preferred).

• Strong eye for detail, layout, and brand presentation.

• Great communication and leadership skills.

• Ability to prioritise, multitask and work hands-on.

• Flexible availability, including after-hours setups and peak trading periods.

 

Ready to join the Team?

If you are a motivated Retail Professional looking to be a part of the Williams Sonoma family, apply today and make an impact as our next Sales & Service Lead!

Only candidates with work rights in Australia will be considered.

 

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.

In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.

Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations. 

Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials.