Patient Financial Services Analyst-Intermediate

Under general supervision, collaborates with management, Patient Financial Services leadership, Faculty, third party providers and hospitals staff to maximize revenue cycle performance. Carries out in-depth analysis, providing insight, feedback and guidance on trends and issues identified, and provides the data and understanding necessary to support decision making, project prioritization, and improvements across the revenue cycle.

• Collaborates closely with leadership and other team members to develop communications and monthly/weekly/daily reporting packages in order to provide consistent and reliable support to internal and external customers. 
• Works independently to assess and understand areas of need; helps identify the most significant issues and opportunities for improvement within the revenue cycle.
•  Provides analytical support to all change management, projects and process improvement efforts across revenue cycle tasks. 
• When appropriate, provides on the ground guidance and support to departments and clinics. 
• When appropriate, works with Patient Financial Services and Managed Care staff to ensure payers and third party contractor payments and other terms are consistent with the terms of our agreements. 
• May be assigned specific ongoing projects responsibilities such as coordinating adjustments to the Charge Master, or coordinate work with third party vendors/programs regarding missing charge opportunities or potential underpayments. 
• Supports the development and implementation of training to enable adoption of changes in revenue cycle and to sustain improvements. 
• Performs other duties as assigned.

• Ability to analyze and prepare documents, reports, and correspondence. Ability to develop an in depth understanding of UTHP as it relates to revenue cycle, technologies and process that impact revenue cycle tasks. 
• Excellent interpersonal, verbal, and written communication skills to interact effectively with a diverse range of people, and build trust and consensus with constituents including faculty, staff, and providers. 
• Ability to identify and analyze business problems, find opportunities, and offer solutions. 
• Ability to collaborate across and within different levels of the organization. Proficiency in MS Office software. Strong knowledge of data bases and ability to write reports independently with minimal guidance. 
• Strong understanding of physician billing.

EDUCATION:

Bachelor's Degree degree in preferably Healthcare Administration, Business Administration or related; equivalent experience may be substituted in lieu of degree

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. 
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. 
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. 
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. 
Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

​​​ Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer.  It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.