Microsoft is a world leader in the design of hardware devices and entertainment devices. We are currently looking for a creative and talented individual with a passion for technology to drive reliability and qualification of hardware products to advance Hardware’s leadership position in exceeding our consumers' durability expectations.

This key position in our Quality Reliability Engineering organization, based in Vietnam.
The ideal candidate will have a solid reliability and simulations background with process/manufacturing background in consumer electronics industry (electromechanical) and effective in supplier quality management with in-depth knowledge on reliability testing methodology and reliability analysis.

To qualify for this exciting opportunity, this candidate must possess effective communication, organizational, technical and documentation skills. You must function well in a fast-paced collaborative environment and be able to apply critical thinking and strong problem solving skills to complex production environment scenarios to ensure high availability.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Candidate will be responsible for monitoring product performance in the field and will work closely with manufacturing partners and component vendors to perform failure analysis and drive corrective actions.
Provide reliability guidance to Contract manufacturers and suppliers for release to manufacture phase and lab qualifications.
Develop Suppliers to setup On-Going-Reliability test to monitoring mass production.
Work with China and Redmond Reliability teams to develop and to document reliability qualification plans for new products.
Managing multiple design qualification activities and development schedule to improve the quality of products.
Evaluate and Drive effectiveness of the reliability stresses or resolve reliability issues related to products.
Proactively drive root cause investigation of reliability failures and work with cross-functional teams for issues closures.
Participate in component vendor selection activity and drive component qualification activity for components that are critical and strategic to Microsoft product requirements.
Understanding of the technology, materials and failure mechanisms associated with major electronic and electro-mechanical components/materials.
Use knowledge of process capability for electronic component production as well as system-level performance requirements to establish Critical-to-Quality performance metrics.
0-25% overseas travelling opportunity as needed.

Qualifications

Required Qualifications:

Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience OR 7+ years technical engineering experience.
Solid Experience in working with suppliers in setting up Reliability labs and run qualification plans during development and sustaining phase.
Familiar with all the various Environmental, Mechanical Reliability test methodologies in ASTM /IEEE Industry Standards and understand basics of.
Solid experience in hardware verification, PCBA and Box Build Assemblies process controls and quality controls.
Effective English communication skills, verbal and writing.

Preferred Qualifications:

Statistical analysis skill, familiar with tools as Minitab or Weibull.
Understand the PoF with good basic failure analysis knowledge.
DFMEA experience.
Effective communication and collaboration skills to work with people from a variety of technical backgrounds.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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