Job Type Full-time Description

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Care Coordinator

Location: Fully Remote

As a Care Coordinator, you'll guide patients through their treatment journey - from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.

What You'll Do:

Serve as a key point of contact for patients, helping them move confidently through care
Reduce cancellations by proactively rescheduling and addressing concerns
Prep appointments with cost estimates and insurance info
Communicate procedure details, financial options, and pre/post-op instructions
Collaborate with internal teams to deliver a smooth patient experience
Support multiple clinics virtually or in person, as needed
Educate and schedule patients for procedures

What You Bring:

Strong customer engagement in a sales-driven setting
Experience with treatment planning and cost conversations
Insurance knowledge and comfort with medical terminology
Excellent communication, organization, and adaptability
Willingness to support nearby clinics as needed

Why Choose ADVENT:

16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours—no nights or weekends
A culture that values solutions and encourages growth

Skills and Qualifications

Best in Class Client/Customer Engagement experience in a sales driven environment
Experience with treatment outcomes inside sales required
Ability to manage cost conversations with patients
Experience with insurance and out-of-pocket patient responsibility preferred
High comfort level with medical terminology and comfortable with collaboration with MDs.
Excellent organizational and interpersonal communication skills, and organizational agility

Why you should choose ADVENT:

16+ days of PTO (prorated your first year) & holiday pay
Stellar health, dental, and vision insurance options with a generous employer paid HRA account
401k Contribution & Life Insurance
Rewarding work with standard business hours (no late nights or long weekends)
Culture that embraces being kind, is solutions minded and encourages you to ask questions
Remote Opportunity with Monday-Friday business schedule

Schedule: Monday - Friday | 7:30-5:30pm | 8-hour days

ADVENT Careers Website