Business Management Senior Associate

Are you ready to make an impact at DTCC? 

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. 

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Growth and Strategic Alliances, Relationship Management, Marketing & Communications and Business Management.
 

Pay and Benefits:
 

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

   

The Impact you will have in this role:

Support the business by managing a wide variety of activities globally by working with key internal stakeholders. Identify opportunities for process improvements and drive consistencies across the businesses by implementing changes that improve the organization's efficiency.
 

Your Primary Responsibilities:
 

• Lead and manage CCO cross-functional programs and initiatives from inception through execution, ensuring alignment with strategic goals.
• Drive accountability and delivery across CCO through structured governance and performance tracking.
• Develop and maintain program plans, timelines, and status reports; proactively identify and mitigate risks.
• Provide transparency, oversight and management of the CCO book of work deliverables
• Serve as a trusted advisor to the business in supporting the strategy, organizational design, key priorities and decisions in pursuit of the vision and business outcomes
• Support the operationalization of annual business plans including objectives, strategies, and execution plans for the business
• Develop monthly, quarterly and ad-hoc reports and materials for Senior Executives and facilitate internal meetings, including business reviews etc. (as required)
• Identify risk mitigating and efficiency opportunities in day-to-day activity and ensure any solutions are implemented consistently across the businesses.
• Provide data insights and drive cross-functional coordination to support business decision making.

 

Qualifications:

 

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

 

Talents Needed for Success:

 

• Proficiency in data visualization and reporting tools
• Vision, creativity, presence, and credibility. A collaborative and flexible style, with a strong service mentality
• Ability to develop and deliver both verbal and written communication that articulates complex concepts to varied audiences
• Strong organizational and time management skills with attention to detail.
• Critical thinking and analytical skills, with the ability to digest and synthesize large amounts of data and information into executive level reports and documents
• Proven experience in business strategy, program management, or business operations in a complex, matrixed organization
• Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals
• Global collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions
• Influencing; Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong trusting relationships while at the same time is comfortable challenging ideas
• Innovation and Creativity; thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.

 

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.