IT& Sustainability Lead

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Title ポジション IT Sustainability Lead

Department 部署  Work Dynamics Account Management

Reporting Relationships マネージャー Jonathan  LHerault

Location 勤務地 Tokyo –Minato-ku

Responsibilities

職責

The candidate will be experienced in providing outstanding services in support of Technology, proactively leading, monitoring and managing onsite account activities.  Effective in managing direct and indirect reports, you will guide individuals to support onsite Technology activities requirements.  Authenticity and a genuine desire to deliver professional, value-focused services exceeding Client expectations will drive your success.

This position is expected to spend 50% performing duties for a specific account, and the remaining 50% executing tasks for all of  account in WDA Japan as HQ function.

*50% as HQ function means transition support data management especially expects IT sales and implementation support in Sustainability position.

Operational Management

IT Technology:

• Lead in set up JLL Technology for account team
• Lead process utilise Technology, improvement initiatives for the client to use
• Educate account team and client for efficient way of use
• Ensure data accuracy and integrity are maintained in the system
• Track and monitor utilization of technology
• Leading Maintenance, upgrade for technology
• Support to get accurate data

Sustainability/Energy

• Work with the Sustainability and Energy Platform Team will review and validate utility invoices, energy consumption records, budget and provide reports and recommendations and ensure that all supporting data, information and documents are maintained as set-out in Energy and Utility Management
• Set up for account team to utilize Sustainability/Energy System/Technology  

System and Control

• Address all quality, delivery and performance issues with users and
• ;
• Analyzing and reporting of help desk activities through the system
• Be open about possible risk, and implement measures to tackle all

unnecessary risk.

• Maintain current knowledge of applicable laws, rules and regulations to

recommend revisions to existing practices, as well as maximizing

efficiency, effectiveness, customer satisfaction and statutory compliance

• Maintain a high level of knowledge relating to local vendor competence

and competitive marketing conditions as they relate to requirements of

client

• Manage QBR with site team

Administrative

• Support to generate technology report
• Review and update operation manual for system
• Submit administrative reports as requested.
• Perform any other duties as assigned by JLL WDA HQ team

CANDIDATE SPECIFICATION:  KEY SELECTION CRITERIA

Experience

• At least 5 – 8 years of relevant working experience in technology
• Knowledge of JLL technology & products
• Possess excelent IT skills
• Proficient in MS Applications such as Excel, Word and PowerPoint

The person we need will be:

•      Customer-centric
•      Meticulous and organized
•      Team player
•      Integrity and honesty
•      Possess good interpersonal, oral and written communication skills
•      Possess strong presentation skills
•      Must be prepared to query if procurement guidelines/procedures are not

in order

Core Competencies

• Work well with key stakeholders and other departments/functions
• Possess the requisite technical skills
• Establish and maintain good relationships with colleagues
• Communicate effectively orally and in writing
• Positive influence to others
• Listen actively
• Team player, motivate and engage with colleagues

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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