Sr. Client Services Coordinator

Description

Senior Client Services Coordinator – SRS Industrial

Location: Dallas, TX

Reports to: National Manager

The Opportunity:

SRS Industrial is growing rapidly, and we’re hiring a high-performing Senior Client Services Coordinator to support nationally across our industrial platform. Reporting to the National Manager, this role will work across departments, Marketing, Research, IT, HR, and Brokerage, to ensure our internal and client-facing initiatives are executed flawlessly and efficiently.

If you’re detail-obsessed, action-oriented, and love making things run like clockwork (with a smile), keep reading.

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What You’ll Do

Project & Marketing Support

• Coordinate national proposals, offering memorandums, and pitch presentations

• Assist in the creation, proofreading, and design of marketing materials — including flyers, email campaigns, property websites, social media assets, and digital content

• Maintain and update listings on external and internal platforms

• Maintain internal tracking tools, and templates, for scalable marketing and operations processes

Administrative & Operational Execution

• Schedule and manage deadlines and project timelines across multiple departments and team members

• Track key initiatives, follow up on action items, and maintain project reporting for national workflows

• Assist Research with internal databases and tools for lease/sale comps, marketing production, research updates, and CRMs

• Support document editing, due diligence coordination, and submission of deal paperwork

• Serve as a cross-functional liaison between Ops, Marketing, IT, HR, and Research

• Help prepare client deliverables and respond to ad hoc project requests

• Maintain high standards of professionalism in all client-facing and internal interactions

Requirements

What You Bring to the Table

• 3+ years of experience in commercial real estate operations, marketing, or client services
• Bachelor's degree required
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and intermediate Adobe Creative Suite (InDesign, Illustrator)
• Clear communicator with strong writing, editing, and visual layout skills
• Process-minded, highly organized, and calm under pressure
• Proven ability to juggle multiple deadlines, work autonomously, and maintain a positive attitude
• Thick-skinned, fast-moving, and allergic to micromanagement — you take ownership and get things done

Why This Role Rocks

• You’ll work directly with national leadership on high-impact initiatives
• You’ll touch every part of the business from marketing rollouts to research support to broker enablement
• You’ll  be part of a nimble team where your contributions actually move the needle
• You’ll gain visibility and responsibility quickly

WHAT WE BELIEVE

We succeed when our clients succeed. Our success is measured in the achievement of our clients’ objectives, satisfaction, and trust. 

· Integrity – We will not compromise our individual or corporate integrity for any reason

· Respect – We celebrate the intrinsic value of each person and embrace diverse perspectives

· Teamwork – Collective efforts provide extraordinary results

· Balance – A consistently productive team balances family, faith, community, and self

· Leadership – Continued success relies on our ability to attract and motivate leaders of character