Job Location: Almaty

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Are you ready to shape the future of digital integration at Ferrero?

Main Responsibilities:

In this dynamic role, you'll be at the heart of our EDI (Electronic Data Interchange) systems, ensuring seamless communication between Ferrero and its partners. From supporting and enhancing EDI functionalities to consulting colleagues on system capabilities, your expertise will drive operational excellence.

You'll dive into the implementation of our OTC integration model, collaborating closely with EDI providers and understanding the intricacies of distributor interactions. Additionally, you'll lead integration projects, coordinate with internal and external stakeholders, and formalize technical requirements to bring innovative solutions to life.

Troubleshooting will be part of your toolkit—analyzing incidents, identifying errors, and either resolving them or liaising with support teams to find the best path forward. Your role also includes guiding new EDI partner connections and configuring SAP settings to support evolving data flows.

This is more than just a technical position—it's a chance to lead, consult, and innovate within a global organization that values precision, collaboration, and continuous improvement.

Who we are looking for:

Extensive experience with SAP PI/PO, including designing, developing, and supporting integration scenarios.
Proficiency in SAP PI/PO configuration to enable seamless data exchange between internal SAP systems and external partners (including EDI flows).
Expertise in mapping and troubleshooting complex PI/PO interfaces, ensuring that integrations are fully optimized and operate without disruptions.
Solid understanding of SAP PI/PO architecture and tools, including adapters (IDoc, SOAP, HTTP), integration protocols (AS2, SFTP), and middleware functionalities.
Hands-on experience in managing end-to-end integration projects using SAP PI/PO, including scoping, design, implementation, and post-go-live support.
In-depth knowledge of interface monitoring and error handling in SAP PI/PO to ensure seamless business operations.
Proficiency in optimizing performance of SAP PI/PO systems by tuning configuration settings and resolving bottlenecks.
Experience working with third-party vendors and partners to integrate external systems with SAP PI/PO.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Data Integration