Description

Come Join the Toledo Tool & Die Team!

Located close to the Michigan/Ohio border, Toledo Tool and Die has diligently served the people of both of those great states since 1940. It was a company founded on one simple principle: to do the finest work possible for our clients and to deliver on every promise we make. Today Toledo Tool & Die has three facilities in the Toledo area and one in Pioneer, Ohio.

Toledo Tool & Die is adding an IT Help Desk Technician to our team to support our continued growth.

Come join our team!

POSITION SUMMARY:

Provide computer user help desk support trouble shooting operating system, computer and printer issues in a manufacturing environment. Setup Microsoft Office programs, email, Plex ERP, and company cell phones for users.

ESSENTIAL JOB FUNCTIONS:

Setup computer workstations, monitors, and docking stations for users.
Connect user to company network, virtual drives, and printers.
Install Plex client and insure user functionality.
Install and configure Microsoft Office suite of programs and connect user to company email.
Setup and configure Thin Client based manufacturing computers and install Google Chrome and PLEX Manufacturing ERP.
Install and connect forklift mounted computers and Bluetooth scanners.
Program Bluetooth scanners using Zebra Scan123 program and connect to forklift mounted computers.
Configure and program Cypherlabs RK95 handheld computers using XML based coding.
Install computer hardware, software and printers.
Provide a positive teaching/coaching experience for our employees in computer basics.

Requirements

Knowledge of Microsoft Windows OS, Edge, Google Chrome, and Microsoft Office Suite.
Knowledge of Bluetooth, printer installation, network connectivity, and troubleshooting.
Experience with computer hardware, laptops, tablets, monitors, printers, etc.
Associates Degree in Computer Science or an IT related field is helpful.