Description

The Revenue Analyst plays a pivotal role in maximizing ticket revenue across the Space Needle and Chihuly Garden and Glass. This cross-functional leader is responsible for developing and executing pricing strategies, driving revenue through dynamic models, and leveraging data insights to optimize performance. The position sits within the Enterprise team and partners closely with Marketing, Finance, and Technology.

Beginning in 2026, this role will assume full accountability for meeting revenue goals as well as managing operating and labor budgets.

Key Responsibilities

Strategic Pricing & Yield Management: Design and implement revenue strategies that maximize individual ticket sales. Support seasonal pricing and discounting models.
Dynamic Pricing Leadership: Partner with Ticketing & Technology teams to deploy demand-based pricing systems tailored to visitor trends and seasonality.
Product Innovation & Upsell Strategy: Support development and execution of upsell and combination offerings, including ticket + food & beverage bundles and dual-attraction passes.
Performance Analytics: Monitor KPIs like per cap revenue and ticket mix. Use insights to inform strategy and report on performance against goals.
Team Enablement: Collaborate with Operations to ensure frontline staff understand pricing tactics and can deliver on them effectively and hospitably.
Market Research & Collaboration: Work with Marketing to assess competitive trends and adjust strategies to capture new opportunities or mitigate risks.

Required Skills & Attributes

Hospitality Mindset with a guest-first approach.
Advanced Analytical Skills in pricing, forecasting, and data visualization (Tableau preferred).
Strategic Thinker capable of leading through influence across departments.
Excellent Communicator skilled at articulating insights and strategies to varied audiences.
Proficient in Microsoft 365 and willing to learn proprietary ticketing systems.

Qualifications

Bachelor’s degree in Business Administration, Finance, Economics, Hospitality, or a related field.
Experience in a pricing, revenue management, or strategic planning role preferred.

Full time, Salaried position

Salary Range: $90,000 - $100,000 yearly DOE + seasonal and annual incentive up to $15,000/year

Benefits include:

Medical, Dental, Vision, Life, Long Term Disability
401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
Paid Personal Days (14 per year)
Paid Time Off of 14 days / year
Tuition reimbursement of 50%, up to $2500 / year
New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
50% discount for many purchases at the Space Needle (Retail, Food and Beverage)
Charitable Contributions / Matching Gift, up to $200 year
Paid parking or up to $250 / month towards an orca card

The Space Needle symbolizes the innovative and forward-thinking spirit of Seattle. Our Team Members reflect our inclusive city, diverse country, and multicultural world. As an equal opportunity employer, we make all employment decisions without regard to race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.