Receptionist - Greencross Vets North Parramatta

Company Description

Discover Big Opportunities—Without the Big City Commute!

Greencross Vets North Parramatta invite you to join our vibrant, supportive team.

About Us

At Greencross Vets North Parramatta, we pride ourselves on our friendly, team-based approach. You’ll work alongside experienced professionals in a fun, easy-going environment where everyone is dedicated to delivering outstanding patient care.

This is a full or part time role greeting our furry friends, answering busy phone lines, and scheduling appointments for multiple veterinarians - ensuring every pet and owner feels welcome, informed, and cared for!

You can choose to work either part-time 4 days a week 9am-6pm, or full-time Monday-Friday. No weekends required!

What We’re Looking For:

• Customer-facing experience with animal industry background
• Exceptional communication skills - verbal, written, and digital
• Strong organisational skills with attention to detail
• Ability to multitask under pressure with a calm, compassionate demeanour
• Confident with scheduling systems and basic account management
• A team player with a genuine passion for animal care
• Cert II or III not essential but would be advantageous!

The Role:

• Greet clients and their pets with warmth and professionalism
• Manage appointment scheduling and coordinate with the veterinary team
• Answer phone calls, respond to inquiries, and provide information on our services
• Handle client check-ins and check-outs, process payments, and maintain accurate records
• Manage electronic and paper files, ensuring confidentiality and accuracy
• Assist with general office tasks, including filing and data entry
• Address client concerns and provide support in a friendly and efficient manner
• Maintain a clean and organised reception area

What We Offer:

• Full or Part Time permanent position
• Competitive staff benefits, for you and your pet!
• A big team with a friendly and supportive team culture
• Ongoing education and professional development
• The opportunity to make a real difference in the lives of pets and their people

Additional Information

No day will be the same, but you will always have a supportive team around you and fantastic clients and pets walking through the door.

Sound like your next role? Apply Today!