Associate Director, Commercial Controlling & Planning (m/f/d)

Company Description

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today.

Job Description

About your tasks:

Commercial Planning Lead – Germany

• Lead and continuously evolve the commercial planning framework for our German market, focusing on Rx (prescription medications) but also taking care of the Non-Rx planning.
• Drive the full cycle of commercial planning including the Annual Operating Plan (AOP), rolling Forecasts, and Long-Term Strategic Planning — covering key metrics from sales and orders to average order value and gross margin assumptions, in close collaboration with Business Controlling.
• Monitor and validate key input variables within our cohort and customer models, integrating performance data to enhance planning accuracy.
• Implement automation to improve the tracking of commercial performance versus targets.
• Collaborate cross-functionally with Country Management, Marketing, and Business Controlling to align strategic plans with operational execution.

Customer Data Model Ownership – Europe

• Serve as the central owner of the customer data model across Redcare’s European markets, ensuring standardization and business relevance.
• Advance automation and development of the model to enhance scalability, reliability, and cross-system integration, together with the Data & AI team.
• Evaluate and implement AI-driven forecasting and segmentation tools to enrich personalization and lifecycle planning, together with the Data & AI team.
• Partner with Data, CRM, and Commercial teams to embed actionable customer insights into strategic decision-making.

Market Share & Competitive Intelligence – Europe

• Lead the development and execution of Redcare’s market share and competitor benchmarking framework across all countries.
• Deliver executive-ready insights to guide market positioning and commercial prioritization.

Qualifications

About you:

• Education: Master’s degree in Business, Finance, Economics, or a related discipline.
• Experience: 7–10 years in commercial or financial planning, ideally within eCommerce or Retail.
• Planning Acumen: Solid expertise in commercial planning models, planning cycles, and scenario building.
• Analytical Thinking: Able to connect complex commercial data to business strategy, translate KPIs into meaningful insights, and identify areas for growth or intervention.
• Automation & Innovation: Passion for improving models through automation and exploring AI use cases in planning.
• Technical Skills: Advanced skills in Excel, PowerQuery, PowerPivot; experience with coding tools (e.g., Python, SQL) is a plus but not a must have.
• Language & Communication: Fluent in English (written and spoken); German proficiency is a strong advantage but not a must have.

Additional Information

About your Benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time.
• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.