Transcon Agent

Descripción de la empresa

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Descripción del empleo

Main functions:

• Coordinate domestic export shipments, ensuring timely pickup and delivery.
• Prepare and manage export documentation in compliance with regulations.
• Communicate with carriers, customers, and internal departments to resolve issues and ensure smooth operations.
• Track and trace shipments, providing updates and proactive solutions.
• Maintain accurate records in Expeditors’ systems.
• Support continuous improvement initiatives within the Transcon department.
• Meet compliance at all times with internal and external regulations in accordance with government requirements.
• Understand department process flow and seek best practices to improve operational efficiency and productivity.
• Ensure all customer Standard Operating Procedures (SOPs) are in place and updated in the DLSOP system.
• Meet KPI standards in accordance with the company’s procedures.

Requisitos

Qualifications:

• Experience in logistics, transportation, or export operations required.
• Strong organizational and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Attention to detail and problem-solving abilities.

Requirements: 

• Studies: Logistics and transport, or related.
• A command of and previous experience in Customer Service.
• Fluency in English and Spanish.
• Computer skills for the use of Microsoft Office package (Intermediate Level).
• Willingness to learn.
• Proactive person.

Información adicional

• Great environment/place to work
• Career Development
• Interdepartmental - Cross training
• Internal / External training
• Access to the Employee Stock Purchase Plan
• Health and Live Insurance
• Other benefits to be confirmed during the interview process