Operations & Onboarding Coordinator - Talent Acquisition

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William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.

We are committed to our people and culture, values, clients, and local communities.

What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries.

We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions.

We work tirelessly to create an inclusive culture and take pride in fostering employees’ professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect.

Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder.

We invite you to learn about how we are seeking excellence in everything we do and empowering our clients’ success with passion, creativity, and rigor. For more information, visit williamblair.com.

As a key player in the Talent Acquisition team, the Onboarding & Operations Coordinator will support the recruiting process, and ensure that new hires feel welcomed, prepared, and set up for success from day one. You’ll maintain operational oversight of systems used by the talent acquisition team and bridge the gap between recruitment and the employee experience, managing all facets of the onboarding process with professionalism and precision for both the experienced/lateral and campus recruitment teams, globally.

Responsibilities include but may not be limited to:

• Maintain compliance with documentation and internal policies, including gathering and managing candidate information for CRDs (Central Registration Depository), applications, disclosures, and reference checks. Track all necessary forms for completion. Process all background checks through designated vendor; if necessary, manage pre/post-adverse action process.
• Own onboarding communications. Send appropriate onboarding notifications internally regarding upcoming new hires. Serve as the primary point of contact for new employees during pre-boarding and onboarding, sending communications, answering logistical questions and responding to issues. 
• Maintain contact with the talent acquisition team throughout the hiring process to keep recruiters apprised of candidate’s journey in the onboarding lifecycle.
• Coordinate and execute seamless talent acquisition onboarding processes and logistics for all new hires across the firm.
• Maintain operational oversight of systems used by the talent acquisition team and track completion of onboarding tasks and escalate delays as needed.
• Continuously optimize onboarding workflows based on feedback and performance metrics.
• Support Campus recruiting during the busy season with managing and tracking of referrals and scheduling in Greenhouse and Yello.
• Additional responsibilities, as requested.

Qualifications:

• Bachelor’s degree required.
• 1+ years of experience in a support function within the professional services industry preferred.
• Knowledge of applicant tracking systems and reporting capabilities. 
• Experience with Workday, Greenhouse and Yello preferred.
• Familiarity with LinkedIn Recruiter and First Advantage/Sterling a plus.
• Proficiency in Microsoft Office products.
• PowerBI knowledge strongly preferred.
• Ability to quickly understanding recruiting process, practices and environment.
• High level of confidentiality and integrity; proven team player.
• Willingness to adapt to change.
• Possess excellent written and verbal communication skills.
• Ability to interface effectively with managers and candidates.
• Attention to detail.
• Understanding of staffing operating procedures, guidelines and legal requirements as they apply to Compliance in employment practices and applicant tracking.
• Possess a proactive approach to accomplishing work, executes consistent follow-up, and demonstrates the flexibility to meet changing business needs.
• Strong organizational skills, detail-oriented, and ability to prioritize workload independently; strong problem-solving skills.
• Ability to present ideas and programs in front of small and large groups.
   

A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.  

Salary Range$60,200—$75,000 USD

 

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v

Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.

Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.

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• California Consumer Privacy Act Privacy Notice (CCPA)
• General Data Protection Regulation Privacy Notice (GDPR)

Contact us should you have any questions or concerns.