Senior Agent Lead Management (m/f/d)

Company Description

Job Description

We are looking for a motivated and data-driven Lead Management Specialist to support our US digital sales operations at SIXT. In this role, you will qualify and allocate leads, optimize lead queues, and drive impactful campaigns to fuel our sales pipeline. By analyzing key KPIs and collaborating closely with our international telesales teams, especially in the US, you’ll play a vital role in boosting efficiency and revenue. If you're passionate about process improvement and thrive in a fast-paced, results-oriented environment, join TEAM ORANGE!

YOUR ROLE AT SIXT

• Younsure a high-quality lead pipeline by allocating and qualifying leads from different sources for US efficiently

• You set up, monitor, and continuously optimize lead queues and teams

• You initiate lead campaigns using internal and external databases

• You create reports and analyze key KPIs (e.g., lead conversion, response time, source performance) to drive process improvements and report issues

• You closely collaborate with international Telesales teams, especially US to help them achieve efficiency and revenue goals

YOUR SKILLS MATTER

• Education Bachelor’s degree or higher in Business or a related field

• Professional Experience Several years of experience in lead management or sales/marketing operations

• Data Analysis & Reporting Analytical mindset with the ability to extract actionable insights from data

• Technical Skills Hands-on experience with CRM systems (preferably Salesforce) and tools like Excel or Power BI

• Communication Skills Excellent verbal and written communication skills in English

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!