Learning Quality & Compliance Officer

 

 

You’re agile, keen and open to meaningful work and opportunities that come your way.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

 

In this role, you'll:
Work within our Workforce Capability & Learning Team within the People and Culture Branch of Sydney Trains, with a focus on establishing, maintaining and assuring the Sydney Trains Enterprise Learning & Competency Framework ecosystem.

This role will see you play a critical role in upholding the integrity, quality assurance and compliance of training programs delivered by Sydney Trains and its external providers.

You will work across all areas of Sydney Trains and engage with a wide range stakeholders to ensure consistency in learning design, development and delivery, resulting in quality outcomes of all learning.

This will see you balancing innovation in learning and compliance.

For more information on this position and business unit, view the role description and information pack.

 

About you
Your certificate IV in Training and Assessment (TAE40122 or equivalent) will accompany your strong understanding of The Australian Skills Quality Authority (ASQA) standards and VET sector reporting requirements.

You’re recognised for your experience in compliance and quality assurance within an RTO setting as well as for your confidence using SMS/LMS platforms and Microsoft Office.

You are someone who brings a collaborative approach to engage stakeholders and drive shared success with a proactive, solutions-focused mindset and a genuine interest in supporting the teams across Workforce Capability and Learning.

In addition to this, your strong organisational skills, high-level written and verbal communication skills and ability to meet deadlines and competing demands, will see you enhancing and implementing quality assurance systems that are practical, user-friendly, and aligned with the Standards for RTOs 2025.

This is an Award RC6 Permanent Full-Time role based in Petersham, with flexibility through our cutting-edge hybrid working model!.

 

 

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that

 

 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

 

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

 

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

 

What are you waiting for…? Connect with us.  Apply now!

 

Applications close: 11:59 pm Wednesday, 13th August 2025.

 

For more information about this role, please contact PAUL.HOLLINGTON@TRANSPORT.NSW.GOV.AU.

 

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

 

Need some help with your application? Take a look at our application tips video series.

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