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Store Integration Co Ordinator SC

Pick n Pay

Office

KwaZulu Natal DC, South Africa

Full Time

It's fun to work in a company where people truly BELIEVE in what they're doing!

Required to be actively involved in resolving clients’ issues, troubleshooting problems, assist in resolving complaints, follow up and ensure correct process are followed at stores and provide training in line with SOP’s

Minimum Requirements

Matric / Relevant Diploma
2-3 years experience in Warehouse / DC environment
1-2 years experience in Warehouse Equipment
1-2 years SAP EWM experience
Valid Driver’s license – applicants may be required to be assessed by external driving School assessor
1-2 years Training Facilitator skills/ experience

Competencies

Analytical Thinking
Communication
Self-motivated
Business Mindedness
Customer Orientation / Passion for Customer
Results Orientation
Technical mindset
Team Orientation
Sense of Accountability

Key Responsibilities

General administration and customer account processing and reconciliations (query resolution process).
Conducting Daily/Weekly/Monthly/Quarterly stock counts at stores.
Conducting Visits/Scheduled calls and providing feedback to the relevant stores and staff (if applicable).
Investigation and resolving incorrect equipment balances.
Investigate and resolve queries from the business & stores.
Chase responses on equipment safety queries (if applicable).
Daily/Weekly/Monthly Reporting – Client- & Internal Reporting on stores visited.
Logging of necessary activities and Service Requests.
Logging Collection / Return orders when needed.
Log necessary escalations to the business on any store-related matters.
Maintaining a strong relationship with stores/client through query resolution and proactive identification of potential issues.
Attend meetings if required.
Compiling and Presenting Key Performance Indicator reporting for Equipment Manager.

Closing date: 14 August 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

Store Integration Co Ordinator SC

Office

KwaZulu Natal DC, South Africa

Full Time

August 4, 2025

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Pick n Pay

PicknPay