Product Manager/Sr. Product Manager, Working Capital Solutions (WCS)

Transaction Services (TS) is one of ING Wholesale Banking core business lines. We offer a suite of WB products and services to wholesale banking clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.

The Team

We are looking for a Product Manager (PM) in our Working Capital Solutions (WCS) team, with a focus on business transformation. As a PM, you will be part of the WCS product management team. The PM WCS team is responsible for the commercial performance of the WCS products: Receivables Finance and Supply Chain Finance. The PM role we are currently hiring for will in particular be focused on the WCS Transformation program. You report to the Head of PM WCS .

WCS Transformation is the change program focused on selecting, testing and implementing the latest technology to set the WCS business up for success in the long term. Our core objectives under WCS Transformation are: (i) better customer service; (ii) scalable operations and technology; (iv) deliver business growth; (v) better data and digitalization; (vi) improved employee experience / workflow tooling.

Role & Responsibilities

• You focus on WCS Transformation, in particular all processes around the selecting, testing and implementing the new technology
• This includes designing business requirements and contributing to refining our global Target operating Model (and help creating the relevant processes and procedures)
• Actively work together with colleagues in Front office, Delivery and Tech squads
• You will be responsible for contributing to the product strategy, design, commercial execution and the entire product life cycle.
• You will be responsible for contributing to the day-to-day product performance and P&L management.
• You will be responsible for creating & tracking business cases.
• You will be responsible for contributing to the product roadmap.
• You will be responsible for contributing to the product proposition.
• You will be responsible for monitoring and updating policies and other relevant governance documents related to your respective (trade) products.
• You will contribute to TS’ sustainable performance, and you identify opportunities to better serve and delight our customers in daily collaboration with Sales, Client Services and the Sector organization.
• You will contribute to NFR – Non Financial Risk management (i.e., PARP, product review, events and issues management, audits etc.).
• You work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.

How To Succeed

• Master's or bachelor's degree
• A minimum of 7 years of work experience in banking, finance and working capital solutions
• Knowledge of the WCS product(s)
• Affinity and experience in implementing new technology and/or working through vendor selection, testing and implementation
• Financial acumen, Business Analysis & Insight
• Excellent written and verbal English communication skills
• Experience in commercial product management and/or roles related to change programs, transformation and digitalization (the actual implementation, not the oversight)
• Drive and ability to take ownership and contribute to the (product) strategy implementation

Rewards And Benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience, Global Job Scale 20
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About Us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.