About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Security Compliance Manager role with TaskUs:

Think of yourself as someone who will be responsible for all aspects of IT security and risk management ensuring the integrity, confidentiality, and availability of information, networks and systems. You will establish and execute a multi-year strategic implementation roadmap for information security aligned with corporate business strategies and global IT strategy.

Imagine yourself going to work with one thing on your mind: that you will develop, maintain, publish and enforce up to date information security and physical security policies, procedures, standards, and guidelines.

Key Responsibilities:

Manage all enterprise security compliance requirements, including PCI DSS, SOC 2, HIPAA/HITRUST, and ISO 27001. This will include serving as primary audit liaison, compiling all evidence/documentation requests, and reporting on the progress of audits to InfoSec and IT leadership.
Owns the development and implementation of a corporate security & compliance awareness program. Develops training and awareness efforts for employees, contractors, and visitors to establish a “culture of security” to prevent or mitigate security incidents. Creates and propagates security awareness and training programs among employees.
Conducts research on emerging practices, services, protocols, and standards in support of system security and compliance enhancement and development efforts.
Ensures security compliance with applicable regulations and other state and federal laws. Keeps current on US and PH laws and industry data privacy and security regulations.
Assist in developing and maintaining security operations procedures and processes, as well as working with business units outside of InfoSec to formally document policies and procedures.
Recommends and supports deployment of additional security products and tools, or enhancements to existing tools, to mitigate security risk and detect/remediate compromises.
Work with security engineers for the optimal configuration of network and host-based security platforms in line with compliance requirements.
Provide Incident Response support as needed in response to information security-related events. In the event of security incident response, participate in the analysis, troubleshooting, and investigation of security-related information systems anomalies based on security platform reporting, network traffic, log files, and host-based and automated security alerts.
Have good experience in Data Governance and Business Impact Analysis (BIA).
Evaluate systems using vulnerability scanners and manual techniques to verify system security settings and configurations.
Participate in DRP exercises and continuous improvement processes. Assists in designing and implementing disaster recovery and business continuity plans, procedures, audits, and enhancements.
Performs other duties as assigned.

Required Qualifications:

At least 8 years of experience in a combination of security, risk management, and IT jobs (preferably in a BPO environment)
Has 5 years of experience as a Manager of IT security with a job history demonstrating increasing levels of responsibility
Proven track record and experience in developing security policies, procedures, and standards while successfully executing security projects
Experience with information security frameworks such as COBIT, ITIL, etc is needed.
Has knowledge and understanding of relevant legal and regulatory requirements, such as PCI DSS, ISO 2700x, SOC 2, SOX, HIPAA, Data Protection, etc.
Knowledgeable on security issues, techniques and implications across the whole IT Infrastructure
Proficient in performing enterprise risk, business impact, and vulnerability assessments and defining risk mitigation strategies
With a strong understanding of the business impact of security tools, technologies and policies
Ability to develop and articulate a compelling business case for recommended actions
Direct experience in PCI DSS Level 1 Service Provider certification
Direct experience in the Vulnerability Scanning and Penetration Testing process and other relevant software tools is a plus
Strong project management and leadership skills
Strong problem-solving skills with well-organized and structured work habits
Demonstrated the ability to manage several projects simultaneously while meeting strict deadlines and objectives
Excellent verbal and written communication skills with the ability to communicate security concepts to both technical and non-technical audiences at all levels
Excellent interpersonal and collaboration skills with the ability to function well in a team or independently
Ability to lead and motivate cross-functional teams to achieve strategic goals
Has poise and has the ability to maintain composure in high-stress situations

Education / Certifications:

BS degree in Computer Science, Engineering or equivalent work experience; an M.B.A. or M.S. in information security is a plus with CISA and/or CISSP Certifications.

Work Location / Work Schedule / Travel:

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.