Department:

09124 Medical Group Virtual Health Administration - Administration Operations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Varies

Primary Purpose

The Advocate Health, Virtual Health Manager is accountable for identifying, prioritizing, developing, and executing strategies for achieving clinical and service excellence in virtual services. This role serves as a market strategic advisor for virtual services and is a part of the Enterprise Virtual Health team.

Major Responsibilities

•Translation of market strategies into actionable, sustainable virtual health strategies
•Development and implementation of workflows and processes
•Operationalize Enterprise infrastructure, processes, and enabling systems to meet demand, growth, and performance expectations.
•Coordinates with, and maintains, continuous oversight of programmatic initiatives in support of the Enterprise virtual health portfolio while overseeing multiple project teams, ensuring goals are met.
•Develops dashboards, action plans and other tools to continuously monitor key performance indicators, while maintaining organizational standards of experience, quality and performance.
•Participates with the team to assess, plan, and implement changes as required to achieve Enterprise & regional and market strategy and programmatic goals.
•Serve as primary point of contact for market program initiatives for internal and external stakeholders.
•Develop and maintain highly effective professional relationships with system leaders, providers, program leader colleagues from other systems.
•Responsible for strategizing, planning, developing Virtual Health services within the GA market. Monitoring performance,

Minimum Job Requirements

Education: Bachelors required;

Certification / Registration / License

Work Experience: 5 years

Knowledge / Skills / Abilities

•Stakeholder management
•Business writing acumen
•Data analysis
•Project management
•Workflow design; process improvement
•Strategy execution

Physical Requirements and Working Conditions

This position requires travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.

Pay Range

$53.80 - $80.70

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.