Manager Employee Relations, Malaysia

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Overview:

As the Manager, Employee Relations at Dexcom Malaysia, you will play a pivotal role in shaping a high-trust, compliant, and engaging workplace culture. This position leads the Employee Relations (ER) function on-site, providing strategic counsel to business leaders, managing complex and high-risk ER cases, and proactively identifying trends that could impact employee experience or organizational health. In addition to your strategic role, you will also manage and develop the ER team, fostering a culture of excellence, responsiveness, and continuous improvement. You will collaborate closely with HR Business Partners, Legal, Compliance, and the Malaysia leadership team to align ER practices with Dexcom’s core values and business priorities.

Where you come in:

1. Strategic ER Leadership

• You lead the development and execution of employee relations (ER) strategies that support business growth, enhance the employee experience, and reduce organizational risk.
• You serve as a trusted advisor to site leadership and HR Business Partners on ER matters, organizational changes, investigations, and people decisions.
• You anticipate workforce trends and proactively recommend ER programs, policies, and training to improve engagement and retention.

2. People Management & Team Development

• You manage, coach, and develop ER team members to ensure high performance, capability growth, and consistent delivery.
• You establish clear goals and provide regular feedback to support development and succession planning.
• You create a collaborative and inclusive team environment aligned with Dexcom’s leadership expectations.

3. Complex Case Management

• You lead the resolution of escalated or high-impact cases involving misconduct, grievances, or policy violations with professionalism and discretion.
• You ensure all cases are handled in a timely, fair, and legally compliant manner, with thorough documentation and appropriate risk mitigation.

4. Policy and Compliance Ownership

• You own and update ER-related policies in partnership with Legal and Compliance to reflect local labor laws and global best practices.
• You ensure policy consistency and support audit readiness across business functions.

5. Capability Building & Education

• You design and facilitate training programs for people leaders on ER topics, including conduct, discipline, grievance handling, and respectful workplace behavior.
• You coach managers on how to address performance, behavioral, or team concerns confidently and fairly.

6. Data-Driven Insights and Reporting

• You lead analysis of ER trends and root causes using dashboards and case management data.
• You present strategic insights and recommendations to senior leaders and global stakeholders to inform decisions and drive continuous improvement.

7. Cross-Functional Collaboration & Global Alignment

• You represent Malaysia in regional or global ER forums and contribute local insights to shape policy and program development.
• You partner with global HR Centers of Excellence, Ethics & Compliance, Legal, and Government to ensure alignment in practices and standards.

Qualification

• Bachelor’s or Master’s degree in Human Resources, Business Administration, Law, or related field
• Minimum 10 years of progressive HR experience with at least 2 to 5 years in employee relations leadership or managerial capacity
• Demonstrated expertise in managing sensitive and high-risk ER issues and investigations
• Deep knowledge of Malaysian labor law and HR compliance practices
• Strong interpersonal, coaching, and influencing skills across all levels of the organization
• Excellent verbal and written communication skills in English and Bahasa Malaysia

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.