Student – Ceremonies & Events Operations Assistant

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Job Summary:

The Ceremonies & Events team at Southern New Hampshire University is seeking a Manchester campus-based graduate student for the role of Ceremonies & Events Operations Assistant. In this role, students will gain valuable hands-on event operations experience in a fast-paced environment, supporting a range of campus and community events, including Commencement. The ideal candidate is motivated, detail-oriented, and curious with strong organizational skills. This position provides students a unique professional development opportunity, while bringing joy to the SNHU community through vibrant, engaging events.

Essential Duties and Responsibilities:

• Support operational functions for Ceremonies & Events including project management, special recognition processes for staff and student nominations, and event planning

• Develop proficiency in event management systems such as Wrike, Blackthorn, SharePoint, and related tools

• Coordinate the VIP experience for large-scale events, including guest ticketing, parking, special accommodations, and welcome/check-in process

• Assist the Ceremonies & Events team with facilitation and oversight of all logistics including event coordination and operations support for over 50 events and ceremonies a year

• Work with Ceremonies & Events team remotely and in-person at events and SNHU Operations Center as needed

• Provide support for student communications, addressing concerns and enhancing the student experience for over 50,000 eligible graduates a year

Minimum Qualifications:

• Current enrollment in a campus-based Graduate program at SNHU

• Attention to detail and high level of reliability

• One year work experience in an event planning role

• Strong oral and written communication skills and ease in relating to students from diverse backgrounds

• Demonstrated proficiency with technology

• Ability to stand for long periods of time and lift at least 25 pounds

Preferred Qualifications:

• Enrollment in a related degree program such as business administration, hospitality management, organizational leadership, communications, etc.

• Ability to consistently provide a high level of customer service, adapt and make solid decisions in a rapidly changing environment

Learning Outcomes:

• Gain valuable event planning and project management skills

• Think critically and solve problems in a fast-paced environment

• Foster communication and collaboration with teams across the university

Work Hours:

Office hours are Monday through Friday between 8am and 4:30pm, with occasional evening or weekend hours for scheduled events. Hours will not exceed 25 hours per week.

Required Documents:

Please provide your class schedule along with a resume or a purpose statement detailing qualifications and interest in the role.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.