Project Coordinator with French

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview:

As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience. 

You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.

We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.

What you will do

• Ensure that all aspects of a project are organized and in conformance with the timeline and deliverables requirement 

• Develop, maintain and monitor project plans in Project Management Tools, which tracks overall progress, KPIs and milestones 

• Assign internal resources effectively to maximize deliverables output 

• Report project opportunities, risks and outcomes to appropriate management channels 

• Managing communication between internal and external stakeholders 

• Working on Projects data coherence, reflected later in dashboards and reports provided for the Operations Management 

• Taking care of project documentation, database and processes in JIRA, Confluence, Salesforce and other required tools according to internal standards within the team 

Who you are

• Project coordination/management proven experience (min. 1 year) 

• Experience in direct communication with the customer 

• Confident handling of the MS Office package  

• Fluency in English and French 

• Fluency in German is a plus

• Customer-oriented mindset 
• Social competence, empathy and respectful interaction 
• Analytical & critical thinking 
• Successfully completed training or a degree in the hotel industry and/or IT sector (Optionally)
• Knowledge of protel products (Optionally)
• Experience in working in Hospitality industry (Optionally)
• Confident handling of Salesforce, Confluence, JIRA (Optionally)

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.