Senior Director, Quality Assurance

ADP is hiring a Senior Director Quality Assurance and Performance to join the Global Payroll product development team. ADP’s Global Payroll is a fast-growing business, offering payroll solutions in 140+ countries. If you like cultural diversity this is the place to be. With teams present in multiple countries across the World, we ensure the biggest ADP clients get their employees paid on time wherever they are. As part of the team, you will be responsible for ensuring products are built with the highest standards of quality and performance, enabling the delivery of technologies to shape the future, enhance client experience and boost productivity. If you are a sharp, self-driven leader who is passionate about solving complex problems in a multi-cultural environment, we want to talk to you!   Job Description • Work with the Product Management, Product Development and Business leadership teams to build solutions that will transform both clients and internal users experience. • Collaborate with product management, development, and strategy, business, and client stakeholders in defining and executing the Product Vision. • Define and lead the software quality vision, strategy, and roadmap in alignment with business objectives. • Ensure the highest standards of quality and performance are met to support the scale of the business.  • Establish best practices for testing automation, CI/CD integration, test data management, and defect prevention. • Implement robust quality metrics, KPIs, and dashboards to measure and continuously improve product quality. • Evaluate and adopt modern testing tools, frameworks, and platforms to support scalable, repeatable quality processes. • Proactively identify quality risks and drive mitigation strategies in collaboration with cross-functional teams. • Drive a culture of quality, accountability, and engineering excellence • Able to thrive on a very distributed environment supporting teams in multiple time zones. • Build strong relationship with peers, other product teams and stakeholders, influencing outcomes across different areas and leaders. • Build highly engaged and motivated teams, promoting creativity and a positive culture that inspires innovative outcomes. • Coach and lead team members, assess the pulse of the organization, and negotiate priorities.     Qualifications • Bachelor's degree in Computer Science, Computer Engineering or related field; Master's Degree preferred. • Minimum of 10 years of management/leadership experience in customer-facing software development required. • Must have a 15 year track record of successfully delivering software applications as an individual, team leader, development manager and/or software architect. • Experience managing a large, global team with diverse technical skills and backgrounds. • Strong leadership, project management, time management, and problem-solving skills. • Strong expertise in test automation, performance engineering, security testing, and quality governance. • Familiarity with cloud platforms, microservices architectures, and modern DevOps practices. • Strong understanding of the agile framework and a track record of scaling agile practices for large enterprises. • Willingness to be "hands-on" and dive into technical issues. • Enthusiast about AI and its application to accelerate innovation   Interpersonal skills • Engaging communicator, facilitator and motivator  • Self-motivated, action-oriented team player • Ability to successfully work under tight project deadlines to deliver results

 

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