Collections Admin

We are looking for a detail-oriented Collections Admin to support our Collections team in a fast-paced wholesale B2B environment. The main responsibilities include assisting with the accurate posting of client payments, data entry, and maintaining up-to-date records of client accounts. The ideal candidate has strong attention to detail, basic accounting knowledge, and the ability to work efficiently with internal teams and B2B clients.
Key Responsibilities:

• Assist in posting client payments accurately to their respective accounts.
• Encode and update payment details and supporting documents in the system
• Reconcile payment discrepancies and escalate mismatches to the appropriate team member
• Maintain accurate, organized records of payment transactions
• Support the Collections Team with statement generation and follow-ups
• Monitor incoming payments and update internal tracking sheets or ERP systems
• Communicate with internal teams to resolve account issues or billing concerns
• Assist in preparing aging reports and account summaries for internal use
• Perform other clerical or administrative tasks as needed

Nice-to-haves:

• Willing to report daily in San Juan, Manila
• Willing to report 6x days a week
• 1–2 years of experience in accounts receivable, collections, or finance support (preferably in a B2B setting)
• Strong data entry and encoding skills with high attention to detail
• Proficiency in Microsoft Excel and basic accounting software
• Good organizational and time-management skills
• Professional communication skills, both written and verbal