RECEPTIONIST/DATA CLERK

Starting Rate: $16.00 per hour

Dauphin County Treasurer's Office is currently accepting applications for the full-time position of Receptionist/Data Clerk. This employee will be the Office receptionist for the public area; greet visitors; answer phone; attend to in-person inquiries within the framework of established office policy. The employee also performs data entry and files as directed and assist visitors. The employee in this role will also be responsible for but not limited to performing the following essential functions listed below.

Essential Job Functions:

1. Communicates effectively with the public, coworkers, and officials in person, by telephone, and through internet inquiries;
2. Answers incoming calls and ascertain where to appropriately direct an inquiry if unable to adequately assist the caller or visitor;
3. Understands property tax cycles and operates within the office guidelines for delivery of information;
4. Accurately processes information supplied to issue state licenses (dog, hunt, fish) to the general public;
5. Maintains database of all dog licenses issued in the county;
6. Operates a PC-based data terminal for the purpose of system inquiry and receipt of payments;
7. Maintains a cash drawer for the purpose of taking payments, either by cash, check, money order, debit card, or credit card;
8. Processes incoming and outgoing mail;
9. Files, retrieves, and sorts files alphabetically and numerically;
10. Prepares correspondence and carries out tasks for the Treasurer and Deputy Treasurer, as needed;
11. Performs general office duties, such as operates office equipment, i.e., PC with proprietary software and Microsoft operation systems, telephone system, fax, copier, printers, and calculator.
12. Performs all other duties as assigned.

Minimum Education, Experience, and Training Requirements:

Graduation from high school or an accredited equivalency program, plus additional secretarial and computer training required.  Previous experience working in a secretarial/clerical setting is preferred.

Other Job Duties:

Performs other job-related duties as required.

Supervision Received:

Receives instruction and supervision from the Treasurer and Deputy Treasurer.

Working Conditions:

1. Works indoors in adequate workspace, lighting, temperatures, and ventilation.
2. Works with average indoor exposure to noise, stress, and disruptions. 
3. Normal indoor exposure to dust/dirt.

Physical/Mental Conditions:

1. Must possess ability to record, convey and present information, explain procedures, and follow instructions.
2. Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, bending, twisting, reaching, stooping, and grasping as necessary to carry out job duties. 
3. Dexterity requirements range from simple to coordinated movements of fingers/hands, feet/legs, torso necessary to carry out job duties.
4. Sedentary work, with occasional lifting/carrying of objects with maximum weight of ten pounds.
5. Must be able to pay close attention to details and concentrate on work.
6. Must demonstrate resourcefulness in decision making and problem solving.

Knowledge, Skills, and Abilities Required:

1. Must be able to speak and understand the English language in order to carry out essential job duties.
2. Must possess effective communication and interpersonal skills, both verbal and written.
3. Must possess ability to function independently, have flexibility and the ability to work effectively with employees, department heads, staff, and others.
4. Must possess ability to maintain confidentiality regarding property records, as applicable.
5. Must possess knowledge of general office duties.
6. Must possess knowledge of operating personal computers and other office equipment, as necessary.
7. A favorable criminal background check is required.

Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.