Radiology Equipment Specialist Lead

General Summary

Oversees day-to-day assignment of service calls and vendor dispatch among the team of Radiology Equipment Specialists. Reviews and reports major imaging modality downtime and limit use status for the various tiered huddles daily. Repairs, calibrates, tests, and maintains a variety of imaging-related equipment or systems. at an advanced specialist skills level. This position supports equipment such as, but not limited to: Computed Tomography, Nuclear Medicine, MRI, Cath Lab and linear Accelerators.

Duties and Responsibilities

Essential Functions:

• Oversees day-to-day tasks, work orders and assignments of Radiology Equipment Specialists: • Manages escalations of down equipment, extended repair time and vendor response issues to the Biomed Director. • Reviews daily status of major imaging modality uptime and downtime (CT, MRI, Nuclear Medicine, IR, Cath Lab, etc.) for reporting during tiered huddles. • Shifts team responsibilities when staff are attending training or on PTO. • Develops a training plan for Radiology Equipment Specialists so they can attend manufacturer training. • Oversees test equipment calibration to ensure all equipment is compliant.
• Performs preventative maintenance inspections and electrical safety testing for supported imaging equipment and corrects problems encountered.
• Analyzes supported imaging equipment for cause(s) of failure. Isolates, tests and replaces defective parts.
• Uses available test equipment to test functionality of supported imaging equipment. Troubleshoots problems and repairs the equipment.
• Makes necessary operational adjustments to supported imaging equipment. Takes sensitivity, selectivity, and accuracy measurements.
• Responds to emergency calls for supported imaging equipment. Troubleshoots equipment problems and repairs hardware as needed.
• Monitors and assists manufacturers as needed to ensure maximum repair efficiency with minimum down time at lowest possible cost.
• Orders necessary parts and maintains required inventory.
• Interfaces directly with radiologists, technologists, vendor service engineers and vendor sales representatives.
• Provides service support for all types of imaging equipment including highly specialized areas such as Computed Tomography, Nuclear Medicine, MRI, Cath Lab and Linear Accelerators
• Utilizes Biomedical’s CMMS to inventory, document required information on the modality and completes works orders as required.
• Configures modalities for Dicom store, print, send, MPPS, MWL, and Query/Retrieve as required.
• Configures modalities for networking using wireless/hardware connectivity
• Configures, installs and maintains PACS Diagnostic and Clinical workstations and associated PACS devices such as CD/DVD Burners, Laser Imagers and CR Readers.
• Troubleshoots connectivity issues with modalities sending to PACS and receiving MWL while working closely with IT and PACS.
• Assists with budget and contract management data and support for supported equipment
• Provides project management support for equipment and systems being installed at WellSpan Health.
• Works with IT Security Team (WellSOC) to ensure data security on all devices and modalities that are part of a Biomedical or Imaging System.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and in-service meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Assists with care and maintenance of department equipment and supplies.
• Maintains appropriate records, reports, and files as required.

Travel Requirements:

• Estimated Amount: 20% - Travels to various WellSpan enterprise locations with specialized Radiology modalities that require service support

Qualifications

Minimum Education:

• Associates Degree Required

Work Experience:

• 8 years Relevant experience Required

Licenses:

• Certified Biomedical Equipment Technician Upon Hire Preferred or
• Certified Radiology Equipment Specialist Upon Hire Preferred

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Benefits Offered:
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy