Partner Manager - Platinum

 

Experience : 12-15 years of Experience in Enterprise Sales or Account Management

1. Account Management: 

• Serve as the primary point of contact for assigned growth accounts, cultivating and nurturing strong relationships with key stakeholders. 

• Work on the Basic Hygiene of the logo which includes, 1) RPC Validation (3 RPCs) 2) Customer Firmographics 

• Regularly engage with customers to assess satisfaction levels, address concerns, and identify opportunities for further opportunities. 

• Organize SLT Visits & Tech workshops to engage with the customers. 

• Churn Control by reducing Inflow & increasing Restoration. 

2. Revenue Extraction: 

• Identify and prioritize opportunities for Upgrade, upselling, and expanding product usage based on thorough account analysis. 

• Utilize account mapping insights to develop targeted strategies and initiatives to drive revenue growth and maximize account potential. 

• Effectively articulate the value proposition of multiple products or solutions offered by our company to address the diverse needs of partners. 

• Tailor product pitches and presentations to align with the specific requirements and priorities of each partner, highlighting unique benefits and competitive advantages. 

3. Cross Functional Collaboration: 

• Support in Driving Marketing Activities. 

• Close loop customer requests. 

• Collaborate with internal stake holders for Proactive Service & Network Audits, monitor & study NPS.

Capabilities & Competencies:

Understanding of wireless & wire line telecom solutions 

Good Oral and Written Presentation skills 

Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance.

Innovative and flexible in strategizing GTM Approach 

Flexible for learning new products and processes.

Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.