Business Transformation Associate Director

Strategic Leadership

• Develop and implement a multi-year transformation roadmap aligned with Chubb’s business goals.
• Identify and prioritize transformation opportunities across business units and regions.
• Serve as a trusted advisor to the executive leadership team on transformation strategy.

Program & Change Management

• Lead cross-functional transformation programs, ensuring timely delivery and measurable outcomes.
• Establish governance frameworks and performance metrics to track progress.
• Champion change management practices to ensure successful adoption of new ways of working.

Digital & Operational Transformation

• Drive the adoption of digital tools and platforms to enhance service delivery and operational efficiency.
• Streamline business processes and eliminate inefficiencies through automation and innovation.
• Collaborate with IT, HR, Finance, Supply Chain and Operations to align transformation efforts.

• Stakeholder Engagement
• Communicate transformation goals, progress, and outcomes to internal and external stakeholders.
• Foster a culture of continuous improvement and innovation across the organization.
• Engage with customers and partners to ensure transformation initiatives meet market needs.

People & Culture

• Lead initiatives that support workforce transformation, including upskilling, reskilling, and leadership development.
• Promote a high-performance culture that embraces agility, accountability, and collaboration.

Qualifications:

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
• 10+ years of experience in transformation, strategy, or operations leadership roles
• Proven track record of leading large-scale transformation programs in complex organizations
• Strong understanding of digital technologies, change management, and process improvement methodologies (e.g., Lean, Six Sigma)
• Excellent communication, leadership, and stakeholder management skills

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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