Join our team at Bethesda North Hospital Laboratory as a Phlebotomist and be a vital part of our healthcare mission. At TriHealth, you'll have the opportunity to work with patients of all ages, from infants to geriatrics, ensuring the highest quality specimens for diagnostic testing. Your role will include performing EKGs on outpatients, handling customer inquiries, and ensuring compliance with CLIA, TJC, and CAP guidelines.

As a key liaison for our laboratory, you'll make a difference every day by accurately processing physician orders and entering data into our LIS/HIS systems. We're looking for dedicated professionals who are passionate about patient care and eager to contribute to our award-winning team.

If you have a high school degree or GED, phlebotomy certification, and 1-2 years of experience, we'd love to hear from you. Apply now and help us continue to provide exceptional healthcare to our community.

Location: Bethesda North Hospital, 10500 Montgomery Road, Cincinnati, OH 45242

Work Hours:

Full-time, 80 hours bi-weekly
Day shift
Weekend and Holiday rotation

Minimum Job Requirements:

High School Degree or GED required
Phlebotomy certification preferred
1-2 years' experience in Phlebotomy

Job Overview:

This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers question and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry.

This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.

Key Responsibilities:

Serve as a liaison for a wide variety of laboratory customers.
Procure quality specimens from patients across different age groups for diagnostic testing.
Perform EKGs on outpatients as needed.
Make and receive telephone calls to/from customers, gather data required for service and billing, answer questions, and resolve issues.
Complete documentation to meet OIG compliance guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.
Receive incoming specimens, enter patient demographics and test orders using LIS/HIS systems, label specimens, and distribute them to the appropriate lab departments for testing.

Working Conditions:

Climbing: Occasionally
Concentrating: Consistently
Continuous Learning: Frequently
Hearing (Conversation): Consistently
Hearing (Other Sounds): Consistently
Interpersonal Communication: Consistently
Kneeling: Occasionally
Lifting <10 Lbs: Consistently
Lifting 50+ Lbs: Rarely
Lifting 11-50 Lbs: Frequently
Pulling: Occasionally
Pushing: Occasionally
Reaching: Consistently
Reading: Consistently
Sitting: Consistently
Standing: Consistently
Stooping: Occasionally
Talking: Consistently
Thinking/Reasoning: Consistently
Use of Hands: Consistently
Color Vision: Consistently
Visual Acuity (Far): Consistently
Visual Acuity (Near): Consistently
Walking: Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!