Accommodation Receptionist x 2 - Casual Agreement

Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland creates globally transformative impacts through our distinctive strengths in world-leading research, scholarship, teaching, and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.

Ngā Wharenoho – Accommodation is the largest student accommodation provider in Aotearoa, housing over 4,500 students. Our goal is to create a safe, supportive, and vibrant community for our residents.

Job Description

Te Whiwhinga mahi | The opportunity

We are seeking two casual Receptionists to join the team at Waipārūrū Hall - 35 Whitaker Place Grafton, Auckland 1010.  These roles are ideal for individuals who enjoy working in a dynamic, student-focused environment and are looking for flexible, casual employment.

We are looking for an asap start date.

As a Receptionist, you will be the first point of contact for students, families, and visitors. You will provide general administrative and reception support, including:

• Responding to enquiries and directing them appropriately
• Supporting residents with day-to-day needs
• Managing couriers and mail
• Maintaining office supplies and equipment
• Assisting with event support and front desk operations
• Liaising with residents regarding payments and refunds
• Performing basic financial tasks such as bank reconciliations

Working shift could be:

​​​​​​​​​​​​​​​​​​​​​Monday to Sunday, Holidays, Christmas Break: 7am to 3pm or 3pm to 11pm 

For further information please view the position description.

Mōu | About you

We are looking for motivated, customer-focused individuals who can work independently and as part of a team. You will bring:

• Excellent communication and interpersonal skills
• A strong sense of professionalism and reliability
• Previous experience in administration or reception roles
• Confidence using databases and CRM systems
• A friendly and approachable manner

Experience in the tertiary education sector is an advantage but not essential.

Ngā āhuatanga kei a mātou | What we offer

• Casual employment agreement
• Band C hourly rate: $27.90 per hour - $31.64 per hour depending on qualifications and experience
• Flexible working arrangements
• A supportive and inclusive team environment
• Opportunity to gain experience in a large, student-focused organisation

Additional Information

Me pēhea te tuku tono | How to apply

Please submit your application online by the closing date of Monday 11th of August 2025 (NZST), including a cover letter and CV outlining your relevant experience and interest in the role.

We may close the role early due to high volume of applications and the team will be reviewing and fast tracking suitable candidates for interviews.

Due to the nature of the role, successful candidates will need to complete VCA vetting checks.

For any questions, contact Rosario Jongco at rosario.jongco@auckland.ac.nz. Please note that applications sent via email will not be accepted.

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Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz