Governance & Assurance Senior Analyst
Shell
Office
London York Road, United Kingdom
Full Time
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Job Description:
The size and complexity of Shell Trading & Supply (T&S) has increased substantially over the past few years and the expectations around efficient and effective processes and controls have also shifted for T&S. We are continuing to strengthen the risk management capabilities of the organisation from a people, process, data and systems perspective in both the first and second lines.
The Commercial Operations organization within T&S operates in 9 trading hubs, 4 key SBO locations, with over 1500 people. It is designed to improve T&S cross business execution including both ‘run the business capabilities’ e.g., trading operations support and ‘change the business capabilities’. This is achieved through enhanced business activities across key activities such controls and processes.
T&S Integrated Process Risk and Controls team (IPRC) supports, protects, and enables the business by driving synergies and positive change via standardization and improvement of process, control and assurance activities, whilst aligning with the overarching T&S priorities and delivering a commercial approach to operating controls and implementation of second line activities across commercial lines of business.
What’s the role?
Provide first-line, business-facing expertise and guidance on Non-Financial Risk topics as it applies to Commercial Operations, with a particular focus on LoaD
Credibly partner with Operations Risk, Compliance, and Business Integration Assurance Managers (BIAMs) teams on operationalising GRCA, CLE across this Commercial Operations team
Execute the T&S first-line assurance framework and methodology. Focus on control testing utility to support across LoB to ensure T&S have a fit for purpose control landscape in collaboration with 2nd & 3rd line and BIAMs
Identify opportunities for digitalization, standardisation, and continuous improvement in assurance processes and implement best practices to enhance the company’s risk management capabilities
Support the T&S Safety & Environment and Asset Management (SEAM) role. Specifically ensure fit for purpose senior leadership management information, reporting, and escalation on a timely basis.
Support and resolve complex stakeholder dynamics, driving consensus across divergent views to deliver coherent, risk-informed decisions that align with enterprise-wide control objectives.
Build trusted relationships with key stakeholders within IPRC and across Lines of Business, Risk & Compliance
Support PDS strategic objective by embedding a culture of process and control excellence, process optimization, and building out a centre of excellence, control maturity, and data-driven performance management
Promote a positive risk culture which supports a “Learner Mindset” around risk issues and encourages learnings from incidents
What do we need from you?
Experience of having worked at a large complex peer institution (Oil & Gas Major, Independent Commodity Trader, Investment Manager / Bank) in a similar role
Experience of physical and financial commodity trading and/or having worked in a regulated trading business
Technical knowledge of what excellent assurance and governance means, and what good methodologies and frameworks look like accompanied with a commercial and pragmatic mindset
Knowledge of ways of working, across enterprise, strategic or non-financial risk areas
Strong stakeholder management and engagement skills, including the ability to communicate complicated ideas in a clear and uncomplicated fashion
Strong attention to detail, methodical, organized
Resilient when working under pressure, with the ability to prioritise tasks to meet deadlines
Self-starter, curious, highly motivated, outcome driven
Good judgement to provide advice, question discrepancies, escalate issues
Learner mindset: innovative and creative, excellent problem-solving capabilities
Experience of working in fast paced and risk driven project environment
Delivery focused, with experience in project management, driven to deliver on commitments even when the situation is ambiguous and vague
Leadership & Personal Effectiveness Skills
Executive presence – build trust quickly, inspire confidence and have impact
Thought leader with a proven ability to deliver and to communicate this vision to key stakeholders
Strong communication skills, confidence to speak up, challenge and influence
Experience in leading and motivating teams across different cultural backgrounds in a virtual, global working environment
Commercial understanding and good judgement to provide advice, whilst balancing risk and reward
Aligned with Shells values of Honesty, Integrity, Respect with a focus on Safety.
Expected to be in the office per the T&S policy for minimum of 3 days per week
Special Challenges/Additional Comments (High Degree of Complexity)
The T&S business environment is very dynamic, with a highly complex regulatory and internal system landscape. The team is located globally, with multiple interfaces to our Trading hubs in London, Rotterdam, Houston. and Singapore and will therefore require strong communication, influencing skills and virtual management of interfaces.
Integrative Ability & Collaboration
The incumbent must be able to understand the changing business environment and collaboratively develop both strategic and tactical solutions for improving our business processes, whilst meeting our regulatory requirements.
Build relationships and establish strong collaboration within and outside T&S to ensure maximum end-to-end value for the company.
Stakeholder Engagement Ability
Level of stakeholder tends to be leaders up to VP/EVP level.
Engagement with a large variety of (groups of) stakeholders on an operational and strategic level, managing competing priorities. This stakeholder engagement includes participating in and leveraging relevant networks.
Engagement with stakeholders across all lines of defence (LOD1, LOD2 and LOD3).
To develop and maintain excellent working relationships with internal & external trading / contracting parties.
Commercial Focus & Operational Excellence
The key challenge is to be the commercial mind for delivering commercial value through end-to-end process and to implement risk management improvements.
In addition, mastery of operational excellence is required to drive the right solutions in the most economical way.
Complexity
A good understanding of complex systems, data, and processes is required, combined with a broad range (and potentially conflicting) internal stakeholder interest
Support the development of new tools as part of the digitalization agenda to capture the complexity, simplify ways of working and improve decision making
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Governance & Assurance Senior Analyst
Office
London York Road, United Kingdom
Full Time
August 4, 2025