Client Service Coordinator

• Be the contact point between customer and warehouse operators (external and internal stakeholder) on shipments arrangement.
• To promptly liaises with customers / suppliers’ inquiries via phone call or email on day-to-day operations.
• To ensures all Inbound and Outbound documents & information is pass down to warehouse operators via email and/or all communication channels.
• To ensures warehouse operators input data accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy.
• To monitor / arrange daily Inbound and Outbound containers trucking with Customer.
• To input data for monthly billing in excel file.
• To ensure office areas are well maintained.
• Performs other job-related functions as and when required by superior.

Requirements

- Minimum GCE ‘O’ level / NITEC in any relevant discipline
- Good understanding of Customer Service and Warehouse Operations
- Ability to work accurately and methodically.
- Good communication skills
- Ability to plan and organize work.
- Performs well under pressure in a fast-paced environment.