Service Account Coordinator

Company Description

About Us

At Every Word Code, we believe in the power of language to inspire, inform, and innovate. We are a forward-thinking communication solutions firm that blends strategy, creativity, and precision to support clients across diverse industries. Our team is passionate about building impactful narratives, shaping clear internal and external communication, and helping businesses connect meaningfully with their audiences. Join us and be part of a company where every word truly counts.

Job Description

Job Description

We are seeking a detail-oriented and proactive Service Account Coordinator to manage client accounts and ensure the timely and effective delivery of our services. This role involves communication with clients, internal teams, and vendors to coordinate project needs and maintain service quality. The ideal candidate will be organized, communicative, and driven by client satisfaction.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Coordinate service requests, scheduling, and delivery timelines

• Monitor ongoing projects and provide updates to clients and internal stakeholders

• Maintain accurate records of client communications, issues, and resolutions

• Collaborate with other departments to ensure service expectations are met

• Identify opportunities to improve customer experience and internal processes

• Prepare reports, invoices, and service summaries as needed

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field

• 2+ years of experience in client services, account coordination, or administrative support

• Strong verbal and written communication skills

• Excellent organizational and time management abilities

• Proficient in Microsoft Office Suite and project management tools

• Ability to multitask and manage priorities in a fast-paced environment

• Problem-solving mindset with attention to detail

Additional Information

Benefits

• Competitive salary ($59,000 - $65,000/year)

• Opportunities for career growth and professional development

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment

• Ongoing training and skill-building resources