Canderel - Senior Property Administrator
Canderel
Office
Toronto, ON, CA
Full Time
Who we are:
Canderel is a top real estate company known for its expertise in commercial, residential, and investment partnerships. We excel in delivering innovative solutions and outstanding value across all areas of real estate. Dedicated to creating vibrant, sustainable communities, we enhance the lives of residents, tenants, and partners through creative thinking and exceptional execution. Committed to diversity and inclusion, we actively welcome applications from individuals of all backgrounds, including those from BIPOC (Black, Indigenous, and People of Color) and LGBTQ+ communities.
Position Summary and Objectives
The Senior Property Administrator reports to the General Manager and Property Manager to provide reliable, timely and efficient support in the assigned portfolio, including interfacing with various external service providers and tenants as directed. Additionally, this role is to facilitate continuous improvement in office systems, administration and procedures to ensure an efficient and productive operating environment. The incumbent is responsible for a variety of services related to the operation of commercial and retail properties in the assigned portfolio.
Responsibilities
• Deliver Excellent Service to Customers through Integrity, Respect and being Results Oriented
◦ Establish and maintain professional working relationships with tenants
◦ Provide the highest quality of care and service to tenants (the Canderel “TLC” program)
◦ Assist in organizing special activities and programs to add value to the tenant’s experiences at the property
◦ Conducts themselves in a professional/ethical manner as a cornerstone of our activities
◦ Independently respond to complex tenant queries that have been escalated above subordinates
• Maintain Quality Building Premises
• Ensure Accuracy and Reliability of Financial Information for Properties, Working with Accounting
◦ Coding invoices for payment including tenant chargebacks, operation invoices and building utilities in a timely manner. Ensure all invoices are processed by the month end deadline set by accounting
◦ Ensure accuracy and completeness of tenant chargeback invoices
◦ Ensure accurate and timely monthly tenant billings through the monthly rent roll reconciliation and rent rolls processing
◦ Complete deposit slips, entering rents/charges in MRI and follow up on tenant arrears
◦ Assist and prepare monthly accruals for manager’s review
◦ Organize and manage tenant accounts receivables, prepare monthly parking revenue reports and collect rent cheques, percent rent, photocopy/scan and make deposits in a timely manner
◦ Review A/R and follow up with tenant to ensure timely payment
◦ Resolving occupancy costs, escalation, billing discrepancies and submitting changes for approval
◦ Reviewing account reconciliation and recommending write-offs of accounts or adjustments to accounts
◦ Update monthly A/R reports and submit to manager for review
◦ Ensure tracking of budget-to-variance and assist in budget preparation for assigned portfolio
◦ Track Capital Expenditure expenses along with redevelopment/construction and reconcile accounts monthly
• Provide support to other Canderel team members.
◦ Assist the manager with the administration of all tenant construction/redevelopment and ensure compliance with Canderel’s tenant Construction Manual for the property
◦ Assist in the management and recording of additional revenue streams, parking, storage, miscellaneous revenue, events, etc.
◦ Provide Administrative Assistance as needed.
• Ensure efficient and effective building operations
• Assist with daily operations and building administration responsibilities
◦ Assist in compiling Monthly Report information and complete Variance Analysis for assigned portfolio and submit for review
◦ Assist in the preparation of monthly accounts receivable
◦ Ensure tenant’s adherence to lease terms and conditions
◦ Vacation coverage - Monitor “Angus” (tenant service request system) and create tenant requests on the “Angus Anywhere” system
◦ Independently respond to basic customer inquiries and escalate complex queries to the appropriate person
◦ Prepare communications to customers as required
◦ Assist in administering and organizing service contracts, ensuring adherence to terms and conditions
◦ Build strong and lasting relationships based on trust with a focus on maintaining Canderel’s reputation and brand
◦ Assist in establishing and ensuring management and tenant files are maintained
◦ Vacation coverage - Creating purchase orders within Canderel’s policies, as required
◦ Service Contract tracking, prepare renewals/notices, assist in preparation of bid specifications and tender documents.
• Promote Environmental Sustainability in Building Operations – On the Green Path
◦ Seek opportunities to reduce energy consumption and minimize our environmental footprint
◦ Work with waste removal contractors to maximize diversion from landfill
◦ Provide administrative support in monitoring and tracking utility accounts for prompt payment, discrepancies and tenant billing.
• Perform other related responsibilities as requested from time to time
Qualifications
• Education
◦ Minimum high school diploma, post-secondary education preferred
◦ CPM, RPA designation preferred or working towards designation
• Professional Experience
◦ Minimum 2+ years related property experience with commercial properties
◦ Continuing involvement with professional organizations such as BOMA
◦ Intermediate/Advanced in Microsoft Office (Word, Excel, PowerPoint and Outlook)
◦ Possess strong written and verbal communication skills
◦ Understand basic financial management; specifically procedures for expenses/revenues
• Personal Competencies
◦ Customer oriented/customer focused
◦ Demonstrates respect in relations with employees, partners, clients, investors, suppliers, tenants and competitors
◦ Supports teamwork environment with positive and professional attitude
◦ Open to learning, developing new skills/knowledge
◦ Results-focused: anticipates problems, identifies solutions, takes action, overcomes challenges by thinking outside the box
◦ Goes the "extra mile" to understand and respond to customer needs
◦ Flexibility to changing work conditions including interruptions and multi-tasking ability
◦ Strong written, organizational and verbal communication skills. Dedicated and motivated in the Property Administrator position
◦ Ability to work independently and under pressure, deal with deadlines
◦ Demonstrates integrity in decision making, listening, treatment of others
Canderel is an equal opportunity employer. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce reflective of today’s diverse world.
Canderel is a top real estate company known for its expertise in commercial, residential, and investment partnerships. We excel in delivering innovative solutions and outstanding value across all areas of real estate. Dedicated to creating vibrant, sustainable communities, we enhance the lives of residents, tenants, and partners through creative thinking and exceptional execution. Committed to diversity and inclusion, we actively welcome applications from individuals of all backgrounds, including those from BIPOC (Black, Indigenous, and People of Color) and LGBTQ+ communities.
Position Summary and Objectives
The Senior Property Administrator reports to the General Manager and Property Manager to provide reliable, timely and efficient support in the assigned portfolio, including interfacing with various external service providers and tenants as directed. Additionally, this role is to facilitate continuous improvement in office systems, administration and procedures to ensure an efficient and productive operating environment. The incumbent is responsible for a variety of services related to the operation of commercial and retail properties in the assigned portfolio.
Responsibilities
• Deliver Excellent Service to Customers through Integrity, Respect and being Results Oriented
◦ Establish and maintain professional working relationships with tenants
◦ Provide the highest quality of care and service to tenants (the Canderel “TLC” program)
◦ Assist in organizing special activities and programs to add value to the tenant’s experiences at the property
◦ Conducts themselves in a professional/ethical manner as a cornerstone of our activities
◦ Independently respond to complex tenant queries that have been escalated above subordinates
• Maintain Quality Building Premises
• Ensure Accuracy and Reliability of Financial Information for Properties, Working with Accounting
◦ Coding invoices for payment including tenant chargebacks, operation invoices and building utilities in a timely manner. Ensure all invoices are processed by the month end deadline set by accounting
◦ Ensure accuracy and completeness of tenant chargeback invoices
◦ Ensure accurate and timely monthly tenant billings through the monthly rent roll reconciliation and rent rolls processing
◦ Complete deposit slips, entering rents/charges in MRI and follow up on tenant arrears
◦ Assist and prepare monthly accruals for manager’s review
◦ Organize and manage tenant accounts receivables, prepare monthly parking revenue reports and collect rent cheques, percent rent, photocopy/scan and make deposits in a timely manner
◦ Review A/R and follow up with tenant to ensure timely payment
◦ Resolving occupancy costs, escalation, billing discrepancies and submitting changes for approval
◦ Reviewing account reconciliation and recommending write-offs of accounts or adjustments to accounts
◦ Update monthly A/R reports and submit to manager for review
◦ Ensure tracking of budget-to-variance and assist in budget preparation for assigned portfolio
◦ Track Capital Expenditure expenses along with redevelopment/construction and reconcile accounts monthly
• Provide support to other Canderel team members.
◦ Assist the manager with the administration of all tenant construction/redevelopment and ensure compliance with Canderel’s tenant Construction Manual for the property
◦ Assist in the management and recording of additional revenue streams, parking, storage, miscellaneous revenue, events, etc.
◦ Provide Administrative Assistance as needed.
• Ensure efficient and effective building operations
• Assist with daily operations and building administration responsibilities
◦ Assist in compiling Monthly Report information and complete Variance Analysis for assigned portfolio and submit for review
◦ Assist in the preparation of monthly accounts receivable
◦ Ensure tenant’s adherence to lease terms and conditions
◦ Vacation coverage - Monitor “Angus” (tenant service request system) and create tenant requests on the “Angus Anywhere” system
◦ Independently respond to basic customer inquiries and escalate complex queries to the appropriate person
◦ Prepare communications to customers as required
◦ Assist in administering and organizing service contracts, ensuring adherence to terms and conditions
◦ Build strong and lasting relationships based on trust with a focus on maintaining Canderel’s reputation and brand
◦ Assist in establishing and ensuring management and tenant files are maintained
◦ Vacation coverage - Creating purchase orders within Canderel’s policies, as required
◦ Service Contract tracking, prepare renewals/notices, assist in preparation of bid specifications and tender documents.
• Promote Environmental Sustainability in Building Operations – On the Green Path
◦ Seek opportunities to reduce energy consumption and minimize our environmental footprint
◦ Work with waste removal contractors to maximize diversion from landfill
◦ Provide administrative support in monitoring and tracking utility accounts for prompt payment, discrepancies and tenant billing.
• Perform other related responsibilities as requested from time to time
Qualifications
• Education
◦ Minimum high school diploma, post-secondary education preferred
◦ CPM, RPA designation preferred or working towards designation
• Professional Experience
◦ Minimum 2+ years related property experience with commercial properties
◦ Continuing involvement with professional organizations such as BOMA
◦ Intermediate/Advanced in Microsoft Office (Word, Excel, PowerPoint and Outlook)
◦ Possess strong written and verbal communication skills
◦ Understand basic financial management; specifically procedures for expenses/revenues
• Personal Competencies
◦ Customer oriented/customer focused
◦ Demonstrates respect in relations with employees, partners, clients, investors, suppliers, tenants and competitors
◦ Supports teamwork environment with positive and professional attitude
◦ Open to learning, developing new skills/knowledge
◦ Results-focused: anticipates problems, identifies solutions, takes action, overcomes challenges by thinking outside the box
◦ Goes the "extra mile" to understand and respond to customer needs
◦ Flexibility to changing work conditions including interruptions and multi-tasking ability
◦ Strong written, organizational and verbal communication skills. Dedicated and motivated in the Property Administrator position
◦ Ability to work independently and under pressure, deal with deadlines
◦ Demonstrates integrity in decision making, listening, treatment of others
Canderel is an equal opportunity employer. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce reflective of today’s diverse world.
Canderel - Senior Property Administrator
Office
Toronto, ON, CA
Full Time
August 1, 2025