Security Operations Manager

We offer a full benefits package, PTO, weekly pay, and more!

Location: Seattle, WA

Rate: $80,142.40/year

Schedule: M-F 2pm-10pm or TBD

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

The ideal candidate will be equipped in handling a variety of management functions for assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff
Meet with line management and/or client representatives for status updates and to address any actual or potential problems
Ensure that service expectations are being met through regular contact with clients
Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff
Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness
Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures
Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services
Provide input to company initiatives
Perform tasks and duties of a similar nature and scope as required for assigned office.

What We Offer

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
Paid Family Leave - up to 12 weeks a year in accordance with State Law
Weekly Pay! - DailyPay Access program available!
Referral Program
Telemedicine - Virtual Medical Care
Discounts on Childcare, Vehicles, Electonics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training
Doggy & Kitty Daycare Discounts
Employee Assistance Program & So Much More!

Position Requirements

Must be at least 18 years of age
2+ years of progressive supervisory and management experience OR a college degree
Must be reliable, accountable, punctual, and have a strong work ethic
Must have a strong grasp of appropriate and professional verbal/written communication
Conflict resolution and de-escalation skills a plus
Customer service background preferred
Proficient in basic computer and technology use
Strong planning, organizing, and leadership skills
Ability to take initiative, achieve results, and meet deadlines
Reliable and self-motivated
Strong customer service and interpersonal skills a must.

All candidates must be willing to participate in our standard background screening process.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

See a different world.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.