Client Development Manager - 6 month fixed term contract

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Our people are our success, and we work as one team.

We are recruiting a Client Development Manager on an initial 6 month fixed term contract and will be responsible for providing client development and relationship management for a portfolio of identified relationship clients.

The role is global in focus, working across Pinsent Masons' entire network and drawing on all available resources across the firm to take all that is relevant of Pinsent Masons to the client to build long term sustainable relationships. This role provides a great blend of hands-on Client Relationship Management responsibility for two high profile clients alongside broader portfolio management.

This role can be based out of our any of our UK Offices, and our standard working hours are 9.30am-5.30pm, however as an inclusive employer, we are willing to consider any flexible working requests.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

Previous professional service account management experience with track record of client retention and growth, strategic planning and execution of client initiatives and analysing client data for insights.

Experience identifying and creating business growth opportunities out of market developments and hot topics aligned to the firm’s strategy and topical market themes, both broadly and by creating a personalised channel to key people.

Experience sharing client intelligence and market insight with the sector leadership team with the objective of identifying cross sector patterns and trends which will have wider client relevance.
Proven ability to contribute to and execute strategic relationship objectives and deliverables for the sector. Able to focus on proactively delivering effective CRM support to the identified portfolio of clients with the objective of retaining revenue and driving new profitable revenue growth.

Evidence of acting as a trusted advisor and requires an individual who can build relationships first and foremost.

Strong interpersonal and communication skills. Listens, understands and adapts to the needs of clients and colleagues.

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.

We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences.

We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.