Program Manager *Hybrid*

Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team  and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The Program Manager, Health Equity works in close partnership with leaders and colleagues throughout PHP to support and lead key initiatives that enhance and advanced health equity through improve quality for our members, provider partners and customers. The Program Manager provides internal project management support through all project phases and leverages process improvement philosophies to drive operational and quality improvement activities, and establishes performance metrics and reporting for ongoing evaluation. The Program Manager, Health Equity operates in a highly matrixed environment to lead program activities for PHP programs and leads agenda planning, minutes, and presentations. This position coordinates data analysis, interprets and develops outcome recommendations that demonstrate the impact and value of various health equity programs. This role is also responsible for developing slide decks and presenting to internal and external facing audiences. The Program Manager, Health Equity also coordinates and collaborates with internal and external stakeholders, customers and manages vendor partner relationships to achieve the service levels and organizational goals and objectives aligned to the strategic & financial plan as well as the mission and core values.

 

Major Challenges:

1.         Supporting the development, management, and stewardship of health equity projects and programs through all project phases (initiation to closure), escalating barriers to leadership in a timely and solutions-focused manner, managing budget and invoicing, and vendor management when applicable.

2.         Serving as an collaborative partner in health equity subject matter across the organization as appropriate.

3.         Managing multiple programs, projects, and administrative functions to meet deadlines and customer expectations including for NCQA Health Equity Accreditation.

4.         Coordinating efforts across projects and committees; using lessons learned to effect broad and lasting change.

5.         Continuously evaluating processes for improvement.

6.         Developing and building knowledge and expertise in a rapidly changing and complex environment.  

Required Qualifications:

• 3 years Experience in healthcare operations, for an understanding of the nature of the work performed by the customers of PSJH Shared Services.
• 3 years Experience in coordinating multiple projects in a corporate environment.
• 3 years Demonstrated success in supporting executive level leaders from an administrative perspective.
• Experience handling invoice and billing systems, such as Concur.
• Experience using the Microsoft Office suite of tools, such as Outlook, Word, Excel, PowerPoint, etc.

Preferred Qualifications:

• Bachelor’s Degree. Or equivalent combination of education and experience.
• 3 years Experience in working in large organizations, preferably in a matrixed environment.

 

Salary Range by Location:

• Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05

• Oregon: Portland Service Area: Min: $40.11, Max: $62.27

• Washington: Southwest - Olympia, Centralia & Below: Min: $40.11, Max: $62.27

   

Why Join Providence Health Plan? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

 

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.