Business Development Project Intern (TikTok Shop - Supply Chain & Logistics), 2025 Start (BS/MS)

About the Team
TikTok Shop logistics services aims to help the growth of the sellers on this platform. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our logistics operations team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

This internship will be project based.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities
- Understand the foundation of Fulfilled by TikTok Shop and Shipped via Platform, clearly distinguishes the difference between these two TikTok Shop logistics offerings, and thus provides tailored suggestions to Sellers based on Seller's current TikTok Shop logistics performance.
- Engages with Mass Acquisition, Incubation and Marketing teams to help drive campaigns for wider Merchant outreach for TikTok Shop Merchants, including hosting and participating in webinars/digital events and attending Merchant Meetings with eCommerce team account managers;
- Work cross functionally with logistics solutions and operations teams to understand Seller feedback and potential improvement areas. This may include activities such as sharing Merchant feedback (Voice of the Customer), conducting reviews with eCommerce Account managers, and running Surveys/Roundtable with Merchants;
- Regularly engage with a limited set of Sellers to give limited operational support.
- Provide regular updates internally to the progress of the lead/funnels and potential trends/forecasts. This may involve developing funnel views and metrics to help drive Business Development discussions.