HCVR Bar Porter (Full Time; Swing Shift)

Harrah’s Cherokee Valley River Casino & Hotel Position Description

 

POSITION TITLE:                                          Bar Porter

DEPARTMENT:                                               Beverage

GRADE/FLSA STATUS:                                 H8 –Non-Exempt

BADGE TYPE/COLOR:                                 Work Permit--Green

REPORTS TO:                                                 Beverage Supervisor, Dual Rate Beverage Supervisor

SUPERVISES:                                                  N/A

 

JOB SUMMARY:

Create an entertainment environment for all guests. Provide courteous, friendly and prompt Beverage service. Keep the bars and/or self-service station cleaned and stocked at all times.

 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:

• Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
• Greet and welcome all guests in a pleasant and professional manner
• Complete daily, weekly and monthly checklists
• Clean the bar area, including mats, floors, sinks, drains, and other bar appliances
• Change the soda bibs and stock all beverage supplies in the designated area
• Receive and restocks all supplies delivered from main warehouse
• Manually push cart loaded with beer, liquor and supplies to the various bars as needed during shift
• Maintain adequate inventory of product and supplies at assigned areas
• Keep areas clean, sanitary, and free of debris
• Remove trash, empty boxes and soiled bar towels during shift
• Provide a safe work environment for employees and guests
• Keep bar area clean and stocked workstation in accordance with established health and safety guidelines
• Knowledgeable of casino promotions and events in order to provide answers to customer questions
• Adhere to regulatory, departmental and company policies/procedures  in an ethical manner

 

MINIMUM QUALIFICATIONS:

• High school diploma or GED preferred
• Six months customer service experience preferred
• CARE certified
• Must demonstrate the following essential knowledge and skills:
• Excellent interpersonal skills
• Willing to learn and be adaptable
• Attention to detail/observant
• Documented teamwork behaviors and attitudes
• Neat, professional appearance with excellent personal hygiene
• Knowledge of beverage operations

 

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to attend to multiple priorities simultaneously
• Must be able to lift 50 pounds and manually push 300 pounds
• Must be able to maneuver and tap a keg weighing 165 pounds
• Must be able to be on feet for 8 hour shift
• Must be able to stoop, bend, reach, kneel, twist and grasp items
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak and understand English
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke
• Must be able to work a flexible schedule including weekends, evenings and holidays

 

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary.     5.28.18

• Proud to have opened our doors in September 2015.
• Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
• Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
• Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.