Graduate Engineer Trainee

REQUISITION ID: 9718

LOCATION:  Chennai

DEPARTRMENT: Control Centre

 

YOUR TASKS:

•    Work as Agent in the Global Control Centre under a shift schedule 24/7
•    Perform remote 1st level alarm resets based on defined handling instructions
•    Processing and solving of 1st level customer requests  according to defined handling instructions 

•    Support in scheduling service technicians as well ordering and dispatching spare parts

 

YOUR  PROFILE:

•    Min. 3+ year experience as a call center agent or comparable position
•    good communication skills with profound English skills (spoken and written) are a must
•    Polite and service-oriented working style

•    Willingness to work in a 24/7 shift schedule
 

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations.