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Administrative Assistant II

Holiday Inn Club Vacations

Office

Gatlinburg, Tennessee, United States

Full Time

    This position will be responsible for providing support to the General Manager and Operations departments. This person must be knowledgeable and diplomatic in their dealings with other departments in expediting research of owner and guest complaints.

    Weekends & Holidays Required

    Schedule Wednesday-Sunday, Shift Between 7:30a-6p 

    COMPANY BENEFITS

    • Bi-Weekly Pay
    • Excellent Company Culture
    • Comprehensive Benefits: Medical, Dental, Vision & Prescription
    • EAP - Employee Assistance Program
    • 401K with Company Match
    • EAP-Employee Assistance Program
    • PTO
    • Heavily Discounted Hospitality Stays & the Company Perks Website
    • Tuition Assistance
    • One Free Meal Per Shift
    • Growth Opportunities & Stability

    ESSENTIAL DUTIES AND TASKS

    • Provide administrative support to the Resort General Manager and Operations leadership team, including but not limited to payroll processing, procurement, and AR/AP. Also responsible for updating/distributing various weekly and monthly reports such as RCI, Medallia, Security reports, etc
    • Reconcile cash drawers and make daily deposits
    • Monitor/maintain inventory of supplies, equipment, uniforms, etc
    • Fill in for dispatch when needed
    • RCRS & PAS Paperwork

    QUALIFICATIONS

    • Previous administrative experience required
    • Customer Service and/or hospitality experience is a plus
    • Must have excellent organizational skills and be detail-oriented
    • High degree of confidentiality
    • Must possess strong verbal and written communication skills
    • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
    • Excellent customer service skills
    • Ability to work in a fast-paced environment

     

    At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.    

     

    Administrative Assistant II

    Office

    Gatlinburg, Tennessee, United States

    Full Time

    August 1, 2025

    company logo

    Holiday Inn Club Vacations