Client Service Associate

Company Description

About Us

At Beloform, we believe in shaping the future of organizations through strong, adaptive leadership. As a consulting and development firm, we specialize in unlocking the potential of professionals and helping companies cultivate a new generation of impactful leaders. Our commitment is rooted in personalized growth journeys, data-driven insights, and strategic transformation. Join us and become a part of a dynamic team driven by purpose, excellence, and human development.

Job Description

Job Description

We are seeking a highly motivated and detail-oriented Client Service Associate to join our growing team. This role is ideal for someone who thrives in a professional environment, enjoys problem-solving, and is committed to delivering top-tier client support. You will serve as a key point of contact for our clients, ensuring their needs are met with efficiency and care.

Responsibilities

• Serve as the primary liaison between the company and clients

• Manage and respond to client inquiries via email, phone, and in-person

• Maintain client records and ensure all documentation is up-to-date

• Provide administrative support to the client service team

• Assist in onboarding new clients and guiding them through the service process

• Monitor service delivery to ensure client satisfaction and quality assurance

• Resolve issues in a timely and professional manner

• Collaborate with internal teams to ensure smooth execution of services

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or a related field preferred

• 1–2 years of experience in a customer service or client-facing role

• Excellent written and verbal communication skills

• Strong attention to detail and organizational skills

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Professional demeanor and a customer-first mindset

Additional Information

Benefits

• Competitive salary ($53,000 - $62,000 per year)

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for professional growth and advancement

• Supportive team environment

• On-the-job training and mentorship