Product Development & Operations Manager

At Misen, our mission is simple: create unreal cookware for real people, at an unreal price. Every member of our team is dedicated to making quality cookware more accessible and making cooking more joyful—because who wouldn’t want to savor the experience of cooking and sharing a delicious meal? (Seriously, our test kitchens are always buzzing with inspiration—and great snacks!)

Our commitment to innovation extends beyond the kitchen. Over the past year, we’ve overhauled nearly every aspect of our business—from rethinking our tech stack to upgrading our fulfillment strategy—to ensure we’re poised for strong, sustainable growth. Now, we’re focusing on the heart of our business: developing best-in-class products that are as thoughtfully designed as they are functional.

That’s where you come in.

We're looking for a detail-oriented and highly organized Product Development Operations Manager to help scale our growing portfolio of kitchen tools and cookware. This is a hands-on role focused on the development, launch, and lifecycle management of physical products. Reporting to the Director of Product, you will help to streamline processes from concept to customer, collaborating across R&D, Operations, Creative, and Marketing to bring exceptional products to life. The ideal candidate has experience in consumer goods or CPG, is fluent in the nuts and bolts of physical product workflows (SKU creation, BOMs, cost tracking), and thrives in a fast-moving environment.

This is not a tech PM role — we're looking for someone who understands the operational backbone of product development in the physical goods space.

---- What You'll Do ----

Product Creation & Development Management:

• Be the Expert of Product Creation: Own the entire product lifecycle from concept to consumer, driving development, and managing all critical details from packaging and compliance to testing and documentation. From planning to execution, you'll say what you're going to do, then do it.

• Drive Smarter Development & Collaboration: Champion transparency and collaboration across all product matters, refining tech packs and prototypes with cross-functional teams, and evolving PLM processes to ensure data accuracy.

• Shape the Future & Lead the Lifecycle: Actively identify new product opportunities, help shape our growing product roadmap, and proactively solve problems throughout the product lifecycle.

• Cross-Functional Catalyst & Customer-Centric Innovation: Serve as a cross-functional catalyst, working closely with all teams to ensure product feasibility, quality, and cost-effectiveness. Gather and synthesize consumer feedback to inform product improvements and future innovations, always delivering something deeper and more thoughtful.

Operations Coordination:

• The Go-Between Guru: Act as a critical liaison between Product, Creative, Marketing, and Operations teams, fostering trust through clear communication and follow-through. You'll partner with cross-functional teams on key milestones and execution, from product creation to PO creation, with priorities named and owned.

• System Savvy & Quality Ace: Maintain master spec sheets, Asana, and Rechain, quickly addressing any identified issues. You'll also manage quality compliance testing schedules with third-party agencies and our factories, while overseeing pricing within our systems.

• Launch Calendar & Marketing Champion: Play a vital role in driving the Product Roadmap launch calendar across all product categories, ensuring smooth, efficient cross-departmental collaboration. Additionally, you'll be the Marketing Support Star, ordering and tracking marketing samples and keeping the team updated with in-warehouse dates.

Qualifications for Success:

• 5+ years of dedicated experience in product management within the consumer goods industry. Experience in Kitchenware, Cookware & Housewares is a plus!

• Process-Oriented & Self-Starter: Process-Oriented & Self-Starter: You take pride in your work and hold yourself to a high standard. You naturally spot inefficiencies and implement scalable solutions with clarity and purpose. You take ownership of your projects, thrive in ambiguity, and proactively solve challenges — knowing when to push forward independently and when to bring others in. You operate with a strong sense of agency and are motivated by seeing your work make a real impact

• True Ownership & Collaborative: You're the "CEO of your role," owning projects end-to-end with strong agency and a "see something, say something" mentality. You're also highly collaborative, excelling at partnering with multiple stakeholders across product and operations — and you're willing to advocate for your ideas with supporting data or rationale, even when they challenge the consensus, always aiming for what's best for the product and the team.

• Project Management & Analytical Acumen: Possessing strong project management skills and an uncanny ability to prioritize, you also leverage a solid understanding of market research, competitive analysis, and consumer insights to identify actionable data — and you know how to back up your analysis with the numbers to prove it, driving decisions with clarity and confidence.

• Creative Drive & Passion for the Work: You have fire in your belly. You're driven by purpose and take genuine pride in your work. At Misen, we’re a team that cares deeply about the craft — curious, committed, and motivated by the real impact of what we create. You bring creative energy and clear thinking to the challenges of growing and scaling physical products. You take ownership of outcomes — both the wins and the learnings — and your passion motivates those around you to raise the bar.

• Food Enthusiast: We freaking love food—whether we’re cooking it or plotting our next takeout order. You share that passion!

A note on the application process:

We encourage you to apply anytime before the 8/17/2025 deadline but please know that we will not reply to candidates or begin to schedule interviews until 8/18/2025.