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We’re looking for an Account Specialist to join our Bolt Food team in Slovakia. You’ll support developing and nurturing strong partnerships with key stakeholders to facilitate growth and ensure the company's long-term success.

This is a full-time permanent employment opportunity. The monthly gross salary for this role starts from 1750 € and will depend on your skills, knowledge, and experience.

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<gh-role-detail>

<title>About the role</title>

<text>

As an Account Specialist, you’ll help the Account Management team cultivate and maintain long-term relationships with our partners while remaining aligned with our key business objectives.

You’ll work closely with our partners to drive active and efficient usage of our services, solve customers’ issues, and map out the most requested features to accommodate customer needs.

You’ll partner with Campaigns, Merchant Operations, Sales, Customer Support, Courier Operations, and other teams and stakeholders to propose enhancements and support the accounts you manage.

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<gh-responsibilities>

<title>Your daily adventures will include:</title>

<point>Regularly communicating with restaurant partners via phone, email, and Zoom to monitor and support their progress towards achieving their business objectives</point>
<point>Collaborating with the Sales and Operations teams to solve day-to-day operational challenges of the accounts you manage</point>
<point>Analysing and monitoring your portfolio of accounts to ensure a good merchant experience and identifying trends, risks, and opportunities for improvement</point>
<point>Negotiating contract conditions and commission rates, upselling new products and marketing campaign plans</point>

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<gh-requirements>

<title>About you:</title>

<point>You have at least 1 year of experience in Account Management, Consulting, Business Development, or a related field</point>
<point>You're proficient in English and Slovak and can build professional relationships with business partners using your listening, negotiation and persuasion skills</point>
<point>You’ve demonstrated your ability to meet critical metrics and revenue goals while ensuring successful client results</point>
<point>You have a data-driven, analytical mindset and can efficiently leverage diverse tools to tackle complex challenges</point>
<point>Your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges and a strong sense of ownership</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
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<gh-perks>

<point>Play a direct role in shaping the future of mobility.</point>
<point>Impact millions of customers and partners in 500+ cities across 45 countries.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world. </point>
<point>Accelerate your professional growth with unique career opportunities.</point>
<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
<point>Enjoy the flexibility of working in a hybrid mode.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location.</text>
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#LI-Hybrid