ECS is seeking a Project Oversight to work in our Memphis, TN office.

This position leads the requirements development for applying technology to satisfy business needs.
Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition.
Acts as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications.
This position also facilitates presentations including managing and recording the sessions, taking notes.
Specific duties include but are not limited to the following essential job functions:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- This position will work closely with stakeholders and development personnel.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Direct the requirements development for applying technology to satisfy business needs.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
- Work with functional leads to transform and develop new requirements into designs and implementation
- Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
- Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs).
- Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software.
- Listen to recorded training sessions and capture a comprehensive list of topics in each session.
- Provide technical support to instructors during live training sessions.
- Respond to customer email; research/resolve customer questions.
- Other duties as needed.

Qualifications

Proven track record of creating business process flows, facilitating meetings, writing technical requirements, and being a self-starter.
Knowledge of all phases of software development including requirements analysis, design, coding, testing (integration, user, and performance), debugging, implementation, and support.
Must have a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Ability to apply general organizational knowledge of the business and systems processes in problem analysis
Must have a solid understanding of application programming, database and system design.
Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business needs.
Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.
Ability to successfully engage in multiple initiatives simultaneously.
Must possess strong analytical, organizational and product management skills.
Must possess excellent verbal and written communication skills.
Must understand how legacy and web-based systems interface with each other.
Experience with Agile development, Microsoft Visio, Microsoft Project.