Retail Associate | Timberland

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Built for the Bold. Become a Guide. Inspire Adventure. Build Something That Lasts.

At GMG, we don’t just sell — we stand for something greater. With over 45 years of experience and a portfolio of 120+ global and homegrown brands, GMG is one of Asia and the Middle East’s leading well-being companies. We represent icons like NIKE, The North Face, VANS, Columbia — and the original outdoor lifestyle pioneer, Timberland.

Timberland is more than a boot — it’s a belief. In craftsmanship. In sustainability. In doing what’s right. Now, we’re looking for passionate, purpose-driven Retail Associates who are ready to bring that belief to life.

Your Role: Retail Associate – Timberland Malaysia

As a Timberland Retail Associate, you’ll be a product expert, a brand storyteller, and a customer experience champion. You’ll connect people not just to premium products, but to a legacy of exploration, innovation, and environmental responsibility.

What You’ll Do

1. Deliver an Outstanding Customer Experience

• Be the welcoming face of Timberland in-store
• Listen actively and recommend products that fit the customer’s lifestyle, purpose, and values
• Drive meaningful conversations around sustainability and craftsmanship

2. Support Store Success

• Achieve sales targets through exceptional service and product knowledge
• Increase store performance metrics: UPT (Units Per Transaction), ATV (Average Transaction Value), conversion rates
• Build customer loyalty through consistent, personal engagement

3. Ensure Operational Excellence

• Manage POS transactions, store opening/closing, and cash handling with accuracy
• Assist with stock replenishment, inventory control, and visual merchandising
• Maintain a clean, organized, and brand-right retail environment

4. Be Part of the Movement

• Participate in product launches, in-store activations, and brand campaigns
• Support zero-loss efforts through vigilance and operational discipline
• Embody Timberland’s values in every interaction — authenticity, courage, integrity, and purpose

Who We’re Looking For

You don’t need to climb mountains — but you do need to bring the energy to move them. We’re looking for someone who is:

• A Malaysian citizen with 1–3 years of experience in retail, fashion, or customer service
• Fluent in Bahasa Malaysia and English
• Available for shifts, weekends, and public holidays (a must)
• Comfortable working on their feet and in a fast-paced, hands-on retail environment
• Passionate about outdoor lifestyle, sustainability, and storytelling
• Energetic, team-oriented, and eager to grow
• Bonus if you can start immediately.

Why Timberland x GMG?

When you join us, you're not just joining a store — you're stepping into a global movement.

• Competitive base salary + performance-based commission
• Employee discounts across all GMG brands — Timberland, NIKE, The North Face, VANS & more
• Medical & health insurance
• Ongoing learning & development with real opportunities to grow
• Clear promotion paths within GMG’s global retail network
• A dynamic, purpose-driven culture where your hustle is seen and celebrated

Built for the Bold

If you believe in bold moves, honest work, and building a better future — you belong at Timberland.

📍 Apply now and take the first step in shaping the future of outdoor lifestyle retail.

Timberland. Built for the Bold.