Description

Job Title: Inside Sales Associate

Job Type: FT

Location: In-Person (Charlotte, NC)

Who We Are

Benefits are complicated but by using innovative technology, paired with attentive and dedicated customer service, it doesn’t have to be! At Flores, we focus on technology and customer service, so our clients can focus on their employees. We are a leader in the field of consumer-based reimbursement plans, COBRA, and Direct Bill services.

Please visit our website to learn more about our people, culture, and benefits! www.floresHR.com.

Job Summary

The Inside Sales Associate is responsible for driving revenue growth by identifying, qualifying, and engaging with prospective clients via phone, email, and virtual meetings. This role requires excellent communication skills, a consultative sales approach, and the ability to manage multiple leads through the sales funnel. This is a great opportunity for a candidate starting their sales career, with a growth path to our Direct Sales team. The ideal candidate is self-motivated, competitive, driven, and thrives in a fast-paced environment. This person will report to the Inside Sales Team Lead.

What You’ll Do

The Inside Sales Associate’s primary responsibility is to build a qualified pipeline within your territory and meet your assigned annual quota. You will be responsible for and manage the sales cycle from initial outreach to close. To achieve this, you will:

Collaborate with leadership to analyze territory and develop a strategic plan for outreach. Use provided tools to seek out new relationships and conduct outbound prospecting to generate new business opportunities with brokers and employers in assigned territory.
Meet and exceed individual activity targets, such as outbound calls, emails, LinkedIn touchpoints to maximize pipeline development.
Work with Inside Sales Team Lead to deliver creative benefit administration solutions by helping to define client needs, propose and present solutions. Own the sales cycle from proposal to close, pulling in internal resources as needed.
Work closely with the Inside Sales Team Lead to prioritize opportunities and align on strategy.
Meet and exceed individual sales targets and key performance indicators (KPIs).
Develop sales skills, including outreach, presentation, negotiation, objection handling, and closing skills.
Adhere to the Flores sales process, including maintaining accurate records of outreach and meeting activity, pipeline, and sales in the Dynamics365 CRM. Collaborate with cross-functional teams to ensure a smooth transition of new clients and maintain quality work that exemplifies and promotes Flores’ core values.
Perform other duties as assigned.

Requirements

Who You Are

1–3 years of inside sales or related experience preferred.
Excellent written and verbal communication skills.
Strong time management and organizational skills.
Proficiency with CRM tools and Microsoft Office Suite.
Ability to learn and articulate product knowledge effectively.
Self-starter with a competitive mindset.
An individual that understands the value of providing a high level of customer service.

Work Environment

Flores’ standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional office environment based out of our Charlotte office. This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with Flores team members and candidates and must be able to exchange accurate information clearly in these situations.

How We Support Our Team

At Flores, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

Competitive Benefits – Flores offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

We believe in always doing the right thing.
We believe that a remarkable service experience is possible.
We believe in trusting one another as an operating philosophy.
We believe that high performance teams deliver extraordinary results.
We believe in building benefits technology that converts the complex to easy.
We seek to empower, empathize, and respect our team members and our world.

Flores & Associates is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.